Job description

Who Is Bristol Farms?
Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood and produce, compliment it with an awesome array of groceries in each aisle and create an extraordinary experience for each and every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; to create a fun, interactive and engaging environment where we invite the guest to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude and work well in a team environment. People who are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table
You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Produce Clerk
Department: Produce
Reports To: Produce Manager
FLSA Status: Nonexempt

Essential Duties and Responsibilities
This is a customer service driven position. The Produce Clerk must have the willingness, necessary confidence, commitment, and motivation to serve customers and Bristol Farms Lazy Acres. He or she also is responsible for stocking and maintaining the produce department by performing the duties listed below: (other duties may be assigned):

• Stocks shelves in the produce department
• Washes, cuts, peels, wraps, and prepares fruit for stocking.
• At times may bag or wrap purchases for customers.
• Stamps, marks, or tags price on merchandise.
• Sets up displays and stocks shelves, coolers, counter, bins, tables, or containers, with new merchandise
• Answers customer questions and meets the needs of the customer at all times by providing information about various types of produce. Also provides information about cooking produce items and/or products.
• Ability to know the various types of produce, where they come from, how they grow, how they are prepared, and their life span.
• Ability to understand and use scales.
• Builds business by maintaining excellent customer service and creating repeat business.
• Serves customers with a smile and willing attitude.
• Assures high sales through establishing relationships with customers to ensure repeat business.
• Follows safety work standards and reports any safety hazards to supervisors and/or Store Director.
• Follows company handbook at all times, especially on service standards and appearance.
• At all times, meets and exceeds Bristol Farms standards in food, service, quality, and cleanliness.

Customer Service Skills (15 Second Service policy)
All Produce Clerks are required to acknowledge and/or greet customers within the first 15 seconds of the customer’s arrival. Customers are to be greeted and/or acknowledged while waiting at a counter, or as they are passed on the sales floor. The “Seven Points to Extraordinary Service” are to be fully executed by Produce Clerks at all times.

Education and/or Experience
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write routine simple correspondence.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, percentages, and volume.

Reasoning Ability
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.

Knowledge Of English
This is a customer service driven position. The candidate must have the ability to speak, read and understand English.

Physical Demands
While performing the duties of this job, the Clerk is regularly required to stand; walk; use hands; talk to hear; and taste or smell. He or she frequently is required to reach with hands and arms. The individual is occasionally required to stoop, kneel, crouch, or crawl and frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.

Work Environment
The noise level in the work environment is usually moderate.

Why You’ll Love Working at Bristol Farms:

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development
• A strong training program that will build your restaurant and guest service skills
• Opportunity for growth within our family of brands
• Benefits available – Including medical, dental, vision, and 401K
• Numerous scholarship opportunities available to full & part time team members
• 20% discount at all Bristol Farms and Lazy Acres locations
• $60 credit to Shoes for Crews every 6 months of employment

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