Job description

Job Title: Personnel Assistant I

Position Summary
This position serves as a Personnel Assistant I, performing personnel actions, e.g., serve as a Verifying Official who verifies identity of subscribers; receive, verify correctness and enter subscriber information; generate subscriber CAC; and assist subscriber in resetting Personal Identification Number (PIM) of CAC.

Essential Functions of the Position

• Assist personnel requesting documents; provide service to walk-in customers with a valid request to include access, screening, reviewing, and auditing of their own military personnel record in the Automatic Records Management System (ARMS).
• Serve as a Verifying Official who verifies identity of subscribers; receive, verify correctness and enter subscriber information; generate subscriber CAC; and assist subscriber in resetting Personal Identification Number (PIM) of CAC.
• As new SGLV forms are created, update MilPDS and forward original copies to AFPC for scanning and maintain a suspense copy until verifying AFPC has scanned the documents.
• Military Awards and Decorations Administration: Manage the awards and decorations program
• Update MilPDS with current award and decoration data
• Verify and process inquiries concerning entitlements to prior awards and decorations and update award and decoration discrepancies
• Acquire and maintain the stock of medals and binders IAW AFI 36-2803, unless otherwise directed by Wing leadership

Job Knowledge, Skills and Abilities

• Maintain and provide periodic statistics on timeliness as required by MPF Commander, weekly.
• Excellent interpersonal, communication, facilitation, conflict and mediation skills.
• Leadership and mentoring skills.
• Ability to research, collect data and possess excellent reporting skills.
• Ability to effectively plan, implement, and manage assigned programs and functions.
• Work independently and as a part of a team to ensure proper work practices.
• Must have excellent organizational skills and strong attention to detail.
• Must maintain high level of confidentiality at all times.
• Must be able to work under pressure.
• Must be able to meet strict deadlines.

Physical Demands

The physical demands of this job are consistent with those an employee encounters while performing the essential duties and responsibilities of this job. Must be physically capable of performing assigned tasks. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties and responsibilities. employee is regularly required to sit, talk and/or hear. The employee frequently is required to reach with hands and arms and bend for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds without assistance. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment

• Indoor/Outdoor; exposure to external environmental conditions possible.
• Noise level can range from minimal to intense.

Minimum Qualifications

• Must be able to obtain a Common Access Card (CAC).
• Must be able to utilize a Personal computer, Microsoft Office Applications and web-based Data Systems.
• High School Diploma.
• Must have clear and compelling communication in a group setting.
• Employee must be able to speak in front of large groups effectively and have strong customer service skills
• Able to speak, read, write, and understand English proficiently and have the ability to clearly and concisely communicate both orally and in writing.
• Able to perform simple statistical mathematical problems for tracking purposes
• Ability to know when supervisor presence is required and the ability to use sound judgment until one is available
• Must have a State Driver's License, must be able to obtain a Govt. Driver's License

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Must be a US Citizen

Work Location: Multiple Locations

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