Job description
Overview:
Works collaboratively with Northside Hospital Leadership to administer and coordinate all operations in order to achieve and maintain clinical quality, financial viability, patient and visitor safety as well as service excellence and customer satisfaction. Responsible for the day to day operations and supervision of the assigned Physician Practice and all its employees. Responsible for the coordination of all practice services including but not limited to patient access, scheduling, pre-authorization, chart management, nursing, any procedures and/or other functions. Is responsible for ensuring compliance with departmental operational through-put goals. The job classifications of Practice Coordinator I, II, III share this common job description. The assignment of level is based on the score produced when scope data related to the physician practice.
Responsibilities:
- Evaluates, identifies and makes changes in daily operations which include: adjusting staffing, use of resources and materials, priority setting and patient services to enhance the services within the practice.
- Implements, interprets, and ensures hospital and division philosophy, policies, procedures, and established standards of care and practice are followed. Ensures consistency of clinical practice documents and hospital-wide policies with recognized regulatory and specialty standards. Adheres to all recommendations and ramifications of JCAHO National Patient Safety Goals.
- In conjunction with the Physicians and practice leadership, and staff, ensures clinical guidelines are established for assessment, treatment, and special procedures.
- Works in collaboration with the Manager, Physician Practices to manage resources in order to meet budget expectations. Able to explain and justify variances from budget. Assists in the assembly of the operational and capital budgets which accurately reflect the financial and operational needs of the practice.
- Collaborates with Manager, physicians and marketing to develop strategies targeted to the consumer and referring physicians. Actively seeks out and reports opportunities for additional revenue/market growth and expense reduction.
REQUIRED
High School Degree or Equivalent- Minimum of 3 years management experience in business, nursing, or healthcare related field
- Demonstrated ability to set priorities, coordinate diversified and multiple activities, and make appropriate clinical and managerial decisions.
- Possess advanced problem solving and team building skills.
- Possess excellent communication and customer service skills.
PREFERRED
Bachelor’s degree in business administration, healthcare administration or related field- Physician practice or other ambulatory care setting management experience.
- Computer knowledge experience with Microsoft Office Suite; Implementation and maintenance of an electronic medical record.
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