Ophthalmic Assistant (Patient Care Coordinator), Pocomoke City, MD

Full Time
Pocomoke City, MD
Posted
Job description

Digitally advanced Tele-Optometric company seeking professionally motivated candidate to assist with the building of a center of excellence while working hand and hand with a busy optical retailer.

The ideal candidate will possess a passion for learning, willingness to think outside the box, outgoing personality and excellent customer service and multi-tasking skills.

This is an exciting opportunity to grow with a fast paced, cuttingedge continually evolving tele-optometric technology company.

Essential Job Duties:

  • Patient scheduling along with basic knowledge of vision CPT/ICD-10 codes
  • Familiarity with vision insurance eligibility and payment collection using POS technology
  • Team mindset and willingness to build and maintain relationship with optical retailer
  • Perform basic optometric pretesting and documentation (autorefractor, Lensometer, Visual field, etc)
  • Ability to troubleshoot hardware and software issues and communicate with IT support as needed
  • Ability to maintain a professional attitude in difficult situations
  • Participate in marketing tasks when needed
  • Other job duties as assigned by Regional Manager

Qualifications:

  • Ophthalmic or Optometric background a plus but willing to train the right candidate
  • Strong knowledge of computer hardware and software applications including EMRs
  • Knowledge of Zoom, Microsoft Outlook
  • Strong interpersonal skills Ability to maintain professional relationships
  • Demonstrated interest in quality improvement
  • Strong customer service skills and people skills
  • Successful candidates are motivated, eager, and passionate.
  • COA/COT a plus, but not required – will train
  • Bi-lingual a plus, but not required
  • Open availability including weekends
  • Reliable Transportation

Company Benefits:

  • 2 weeks’ vacation accrued during the first year of employment
  • 7 sick/personal days
  • Paid Holidays
  • Health benefits with company contribution for single coverage
  • Dental benefits
  • Vision Benefit
  • FSA
  • 401K Employer Match
  • COA/COT Certification Assistance

Work Authorization:

  • Must be able to show eligibility for employment in the United States within three days of hire.

APP/EEO Statement:

  • 20/20NOW Vision Center is an Equal Opportunity Employer. We welcome all qualified candidates regardless of demographic background.

Rate of Pay:

  • Hourly – $17-$25/hr based on experience and knowledge (40-hour workweek)

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