Job description
About this role:
Wells Fargo is seeking an Operations Processor. Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role, you will:
- Perform moderately complex operations duties in support of either a service center or department environment
- High-volume, fast-paced, deadline-oriented production environment working behind the scenes with occasional over the phone contact with customers.
- This position has strict production metrics that determine acceptable levels of performance, and require that all cash must be accounted for on the day it is received
- In this role you'll spend 100% of your time working on tasks such as Receiving, Batching, and processing Change Orders when necessary in our Cash Vault Operations
- Employees are on their feet all day while using specialized equipment to fulfill & receive cash and coin orders based on requests received from our branch offices and retail business customers
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures
- Utilize the company's internal operations to perform duties
- Coordinate projects
- Furnish information to authorized persons
- Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation
Required Qualifications:
- 2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Good communication skills
- Attention to detail and accuracy skills
- Solid problem-solving skills
- 10-key numerical data entry experience
- Ability to achieve high production and quality standards
- Cash vault or cash handling experience
- Knowledge and understanding of cash vault operations
- Ability to effectively listen and elicit information
- Ability to read, analyze, and interpret documents/reports
- Ability to work effectively, as well as independently, in a team environment
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Job Expectations:
- Ability to lift 50 + lbs.
- Hours of Operations 7:30AM-4:30PM or until work has been complete
Please apply here: https://wd1.myworkdaysite.com/recruiting/wf/WellsFargoJobs/job/CHARLOTTE-NC/Operations-Processor_R-253238
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Work Location: In person
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