Office Specialist
Job description
You belong here! At Family Health West, you’re more than an employee, you’re family.
When you enter our facility, you know it’s Family Health West because, well, the color speaks for itself. You’ll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals.
When we say you’ll do what you love, we mean it! Welcomed by open arms and warm smiles, you’ll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that’s what got us to the top! You’ll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado.
So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends!
About Family Health West
Our roots go deep - founded by the community in 1946, it’s no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future.
At Family Health West we go beyond what corporate hospitals deliver, we’ve created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities.
Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views.
Job Essential Functions
1.
Provide efficiencies in managing patients and scheduling of appointments.
2.
Develop strong organizational structure, workflow and operating procedures for medical/rehabilitation practice.
3.
Assist the Director of Rehabilitation Services as requested in the implementation of policies and procedures that are consistent with those of Family Health West, to ensure efficient and safe operation of the practice’s outpatient services.
4.
Create and perform outreach marketing to physicians and referral sources i.e. Local hospitals, assisted living facilities via regular promotional mailings and phone campaigns.
5.
Promote existing and new programs and/or policies of Family Health West and the outpatient clinics both internally and externally, exhibiting professional and respectful behavior to others at all times.
6.
Direct patient contact assisting with intake, registration, escorting and assisting providers with duties as assigned.
7.
Demonstrate fiscal responsibility.
8.
Follow up on patient referrals that have not yet scheduled an appointment.
9.
Call for authorization to all related insurance companies.
10.
Submit for authorization of treatment/procedures to insurance companies.
11.
Mail informational packets to patients as needed.
12.
Prepare and send all referrals/documentation to outside providers.
13.
Scan all documentation into patient electronic chart.
14.
Verify insurance eligibility on all patients.
15.
Request documentation from outside providers and scan documentation into Cerner and rehab software.
16.
Order office supplies.
17.
Keep the office and clinic clean and organized. Disinfect and wipe down surfaces when available.
18.
Other job related duties as assigned.
EDUCATION:
1.
Education
High school diploma or equivalent required.
2.
Licenses
No professional license required.
3.
Certifications
No certification required.
4.
Experience
Two (2) years’ experience in the medical field, and a minimum of one year experience working with insurance companies preferred.
WAGE RANGE: $17.50 - $29.79
Immunizations required for employment, including COVID-19.
FHW offers a full benefits package including:
FOR ALL EMPLOYEES:
Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting schedule
FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK
Medical Plan Options:
- PPO plan with copay/coinsurance and lower deductible
- High Deductible Health Plan with the option for a Health Savings Account.
- Telemedicine includes in both plan options.
Dental
Vision
Life Insurance/ Accidental Death and Dismemberment Insurance
Disability Insurance with a Short and Long Term Option.
Critical Illness and Accident Plans
Cafeteria Options: Health Reimbursement/ Flex Savings / Dependent Childcare
A host of other options to include: Pet Insurance, Identity Protection, Travel protection, etc.
Experience
Required- 1 year(s): working with Insurance Companies
- 2 year(s): Medical Field Experience
Education
Required- High School or better
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