Job description

DIRECT HIRE!

$45K-$48K

Connections Personnel located in Scotch Plains has a direct hire opening in Springfield for a Office Assistant/Customer Service Assistant.

Great company to work!

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (company will pay for person to get license)
• Personal Lines Licenses

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• This position requires candidate to get their PLC license which company will pay for. Are you ok with taking a test to get your PLC license?
• This position is not remote, it is full time in the office are you available to work full time in the office?

Experience:

• office assistant: 1 year (Required)
• customer service: 1 year (Required)

Work Location: In person

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