At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust and a commitment to excellence.

We are looking for a Medical Appointment Clerk for a full-time contract position at Mountain Home AFB, ID. (Monday to Friday, 0700a and 400pm)

MAIN RESPONSIBILITIES AND DUTIES

• Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
• Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
• Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS.
• Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
• Maintains accurate and up-to-date patient schedules and logs.
• Receives and electronically delivers telephone messages to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.
• If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation.

QUALIFICATIONS, SKILLS AND REQUIREMENTS

• High school or GED diploma
• At least six months of experience in medical office scheduling
• Ability to type a minimum of 50 WPM (computer keyboard)
• Ability to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.
• Desired knowledge in the following systems:
  • Armed Forces Health Longitudinal Technology Application (AHLTA)
  • Composite Health Care systems (CHCS) and/or MHS GENESIS
  • Defense Enrollment Eligibility Reporting System (DEERS)
• Ability to speak and communicate clearly in English
• Excellent customer service and adaptability
• General medical ethics, as well as telephone etiquette
• Ability to follow instructions and procedures in detail
• Basic Life Support Certification
• Must be fully vaccinated against COVID-19
• Must be able to pass a background investigation
  

SALARY AND BENEFITS

• $15.00 an hour
  • Health & Welfare Benefits
  • Vacations, holidays and sick leave

Come join our team!

General Infomatics (GI) is a minority owned, Service-Disabled Veteran Owned Small Business (SDVOSB), 8(a) Certified, Small Disadvantaged Business (SDB) headquartered in McLean, VA. We are ISO 9001:2008 Quality Management System (QMS) Certified.

We are a proud Military Spouse Friendly Employer and Certified V3 (Virginia Values Veterans) Company - 2022

Equal opportunity/Affirmative Action Employer