Job description

$17- $19 hr

Supports delivering sales plan through effective execution of store and operational tasks.

Building High Performing Teams:
Participates in the hiring process by screening and scheduling interviews for candidates
Responsible for leadership tasks as delegated by the store manager
Provide individual and team performance feedback and recommendations to managers
Coach and reward in the moment to maximize selling potential of associates
Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination
Support onboarding and continued training of sales associates

Selling Effectiveness:
Lead and model the selling and customer experience standards
Lead selling efforts to meet selling goals during scheduled shifts
Ensure associates consistently execute to the selling model
Display knowledge of product, company policies and store strategies
Set the direction and goals for the day/shift when associates arrive for work
Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:
Support replenishment activities that keep the store full and abundant
Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
Execute visual standards and maintain a safe, inviting store appearance

Operational Excellence:
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive when assigned as manager on duty
Act as the manager on duty, when scheduled, to address customer service, vendor or maintenance issues
Responsible for communicating any issues during opening/closing shifts to the store manager
Maintain policies and procedures
Lead operational teams*
Incorporate Loss Prevention and safety messages into daily operations

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