Job description

Grow a Better Tomorrow with Nufarm.

We know that growing is about more than just crops and cultivation. It’s about sunshine and rain, early mornings and hard work. It can be frustratingly unpredictable but also wonderfully uplifting. More than anything, it’s about people. Nufarm is the dependable partner behind thousands of agricultural success stories. Every day, growers around the world turn to our products and our people to help with the challenges of fighting disease, weeds and pests, and to increase crop yields.

How can you Unearth the Possibilities with Nufarm?

Based in Morrisville, NC Nufarm is looking to engage a motivated Regional IT Support Lead to provide an onsite presence and point of contact for urgent escalations as part of Nufarm’s end to end support model delivered by Accenture. The role will provide “hands and feet” support for any physical technical requirements as well as assisting key executives, supporting boardrooms, and managing IT hardware supplies.

What will you be doing?

Maintain a close relationship with key stakeholders within the business to ensure that they have confidence in the IT support model.
Provide any urgent local support for key executive teams in the region including supporting boardrooms and physical conferencing equipment.
Participate in service management meetings, help prioritize regional IT support requirements and provide a point of contact for urgent escalations.
Consult with internal stakeholders to forecast and deliver required equipment such as telephones, printers, computers, and other IT equipment in line with the Nufarm SOE
Managing physical hardware during user onboarding and offboarding
Manage IT stockpile and spare or loan equipment
Provide a local point of contact for any physical changes that need to be made to IT infrastructure
Complete requisitions for IT equipment not available in standard Ariba catalogues
Support the Regional IT Business Manager for local contract requirements (eg. Infrastructure Services, Phone Support)
Coordinate Support for Regional Services with Third parties outside the Accenture Scope Coordinate Vendor support for onsite visits
Support the Lab and OT teams for offline or isolated equipment

What do you bring?

Nufarm is looking for a support lead with at least 5 years of related experience of relevant IT Support experience coupled with relevant IT qualifications. The ideal candidate will display a sense of urgency in fixing issues that impact the business. Ability to manage multiple problems at once and prioritize issues. Additionally, the right candidate will be able to build strong customer relationships and deliver customer-centric solutions

If you want to be a part of a thriving, supportive environment and are inspired by the prospect of being a part of something bigger, we’d love to hear from you.

We are an equal opportunity employer, and we value diversity. All employment decisions are decided based on qualifications, merit and business needs. We are committed to building an inclusive environment for all Nufarm employees.

#LI-POST

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.