Interpretive Naturalist / Reservationist

Full Time
Moss Landing, CA 95039
Posted
Job description

The Interpretive Naturalist / Reservationist supports our mission of creating amazing memories for our guests as we offer 1.5 hour tours aboard a 27ft. pontoon boat on the Elkhorn Slough. The Naturalist presents engaging educational content regarding the region's history, geography, and wildlife to promote an appreciation for its unique habitats. Outstanding communication skills and the ability to provide high-quality, friendly customer service are critical to success in this position.

The typical schedule for this position is 25-30 hours/week, but tour times and workload varies according to seasonal trends. The wage for this position starts at $19/hr plus gratuities, which equal $50/tour on average, or about $800 a month, for an an additional $8-12K of annual income.

DUTIES AND RESPONSIBILITIES:

- Eloquently present information about the history, wildlife, and ecology of The Elkhorn Slough
- Answer guests' questions, give demonstrations, and display visual aids
- Continually expand knowledge of relevant topics and add new interpretive material to tours
- Answer phones, book reservations, and carry out business related errands
- Assist in office: word processing, filing, data entry, making copies
- Assist with the preparation of tour supplies and equipment
- Greet and register customers
- Help children in nature discovery activities
- Restock and sell merchandise in gift shop
- Light cleaning and office and gift shop
- Deckhand duties, including line handling and boat cleaning
- Maintain a neat and professional appearance

MINIMUM QUALIFICATIONS:

- Outgoing personality, comfortable with enthusiastically engaging guests in a friendly manner.
- Ability to speak articulately and eloquently.
- Ability to work efficiently as part of a team
- Strong computer skills, and familiarity with Mac systems
- Strong telephone skills
- Reliable transportation
- Ability to pass U.S. Coast Guard required pre-employment / random drug testing

DESIRABLE QUALIFICATIONS:

- Degree or course work in Marine Biology, Ecology, Zoology, or Ornithology
- Knowledge of wetlands, birds, marine mammals and/or marine habitats.
- Knowledge and familiarity with the Elkhorn Slough
- Experience working with school groups and children
- Experience working with individuals from a full range of ages and backgrounds
- Demonstrated experience giving presentations to the general public
- Reservations and/or retail experience using point of sales system
- Experience with Social Media / Marketing
- Boating Experience
- Current CPR and First Aid certification (will be required before assuming Deckhand duties)
- One year office experience

PHYSICAL REQUIREMENTS:

- Able to speak loudly, clearly
- Able to stand for two hours at a time on a moving vessel without a restroom
- Able to push, pull, lift, and carry up to 50 pounds

Job Type: Part-time

Pay: From $19.00 per hour

Benefits:

  • Paid time off

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Weekend availability

Supplemental pay types:

  • Tips

COVID-19 considerations:
Staff must wear masks indoors in our gift shop and office.

Application Question(s):

  • Are you able to pass a pre-employment drug test and pass random drug tests?

Education:

  • Bachelor's (Preferred)

License/Certification:

  • CPR Certification (Preferred)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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