Apollo Behavior is a Behavioral Health Center of Excellence looking for an experienced Intake Coordinator to join our team. The Intake Coordinator will assist with managing the registration process during onboarding for new clients seeking ABA Therapy.

This is an excellent opportunity for someone who enjoys a career doing meaningful work, working in an industry that helps kids with autism achieve their full potential, being a part of a fun and collaborative culture, and maintaining work/life balance.

Your typical day might include:

• Ensure efficient onboarding of clients, including by verifying client’s insurance eligibility, obtaining prior authorizations, and ensuring reauthorizations as needed
• Monitor, analyze, understand, and report on new recruiting and hiring needs, as determined by current client waitlists, accounting for geographic and timing constraints
• Maintain positive relationships with all current clients, prospective clients, clinical staff, prospective employees, fellow team members, and referral sources
• Transmit correspondence or medical records by mail, e-mail, or fax
• Request details from outside agencies for assisting the clients' families
• Transcribe spoken or written information
• Answer phones and complete associated administrative tasks
• Compile data or documentation
• Observing, receiving, and otherwise obtaining information from all relevant sources
• Create and maintain client records

This role might be for you if:

• You are highly-organized, structured thinker who lives for the details and thrives in the weeds
• You have an unwavering focus on customer service, delivering an exceptional experience to both clients and clinicians
• You are a great, professional communicator with excellent interpersonal skills
• You have strong proficiency with Microsoft Office (Microsoft Word, Excel, PowerPoint, and Outlook), and Google Docs
• You are skilled in complex problem solving
• You pay attention to details

What you need:

• Associate's degree in Medical Office Management, Medical Staffing, Health Administration, or related field
• Professional certification for healthcare coordinators is preferred
• Experience with billing software
• Proficient in using data entry software, Microsoft Office, Google Docs
• Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).

Compensation:

• $40,000 to $50,000 per year, depending on experience, for full-time team members
• Bonus opportunity based on performance
• 14 paid holidays, 10 PTO days
• Health, vision, dental, life, EAP, 401(K), student loan repayment assistance

About Apollo Behavior:

Apollo Behavior strives to do phenomenal clinical work and be an exceptional workplace. We are dedicated to hiring the best team members and providing them with the resources to ensure they and our clients succeed. We are dedicated to ensuring that our team enjoys a fun, collaborative, non-bureaucratic culture and maintains a healthy work-life balance.

Locations:

5050 Research CT, #125, Suwanee, GA 30024

1230 Johnson Ferry Road, Suite B-10, Marietta, GA 3006

1550 N Brown Road, Suite 100, Lawrenceville, GA 30043

3635 Braselton Highway Suite B1, Dacula, GA 30019

13000 Deerfield Parkway Suite #112, Milton, GA 30004

1000 Mansell Exchange West, Suite 360, Alpharetta, GA 30022

Work Location: This is a hybrid position. May be required to travel 10 - 25% between locations

This is a hybrid position. Will work remotely but may be required to visit multiple locations. The ideal candidate must live in the north metro area within a 20 miles radius of Alpharetta, GA.