Job description
Acara solutions is looking for Inbound Customer Service Representative & Outbound Collector for our client located in Ankeny, IA
Pay and Benefits: The Salary for this position is between $14.00 and $17.00 per hour (Max Pay rate).
- Answer inbound phone calls from internal and external customers
- Process customers payments
- Make credit release decisions following procedures
- Refer customer disputes to field personnel for final resolution
- Make payment arrangements on delinquent accounts
Required Skills / Qualifications:
- High School Diploma or GED
- Minimum of 2 years experience in Inbound Customer Service Representative & Outbound Collector
Job Type: Full-time
Salary: $14.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Ankeny, IA 50021: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: One location
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