Job description

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position in the Springfield/Westfield Area Office. The Human Service Coordinator I is the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department. Experience working with individuals and families transitioning from school to adult services is also beneficial.

The HSC I coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on assigned caseload, as well as monitors the implementation of services provided by DDS funded residential, day and support program providers. The HSC I ensures individuals on caseload receive appropriate services through arranging, organizing, and coordinating the Department of Developmental Services funded and generic support services in response to individual’s needs, while maintaining communication and outreach with community services and other state agencies.

Additional HSC I responsibilities include, but are not limited to, the following:

• Monitoring the safety and well-being of assigned individuals
• Providing advocacy in human, civil and legal rights
• Facilitating team meetings; monitoring follow-through on team recommendations while maintaining individual’s records and relevant computer databases
• Maintaining regular and consistent contact with individuals, service providers and families.

The HSC I will arrange and/or provide crisis intervention for individuals as needed; assessing needs and making recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team. This position will perform other related duties which may include individuals engaged in Participant Directed Services.

Please Note: This is Full-time, 37.5 hour position.

Shift: 9:00am - 5:00pm

Days Off: Saturday and Sunday

Flexibility required to meet the needs of the Area Office.

About the Agency:

The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

Job Type: Full-time

Pay: $57,885.88 - $79,062.10 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• No weekends

Ability to commute/relocate:

• Springfield, MA 01103: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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