JOB TITLE: HR Coordinator

DEPARTMENT: Human Resources

REPORTS TO: HR Generalist

FLSA STATUS: Hourly

JOB LOCATION: Los Angeles, CA

SALARY RANGE: $20-$24

Summary:

The HR Coordinator is directly responsible for the office administration within the business. This person provides high-level business support by maintaining all business functions including payroll, employee relations and first hand communication regarding HR Policies and process to the team members. Key responsibilities include the following:

Responsibilities:

Human Resources

Employee Files

• Reviewing files in HigherMe including 1-9 and W-4 and downloading them to the Administration drive folder.
• Filing away personnel information and maintaining files.
• Scanning physical files onto drive, converting to digital files.

Payroll

• Systematically make out of ops time punch entries
• Daily review of time punch adjustments
• Add time punches for each New Hire after each orientation

Operations Support

Manage Office space

• Allocate 1-2 hours per week to organizing and cleaning the office

CARES

• Managing all aspects of customer recovery
• Review and respond to all CARES correspondence
• Compile and provide CARES Incident report to Executive Directors weekly

Email/VM Correspondence

• Respond to all emails and voicemails within 24 hours and communicate any pertinent information to the team in a timely manner

Ordering

• Purchase all items needed to maintain a sound working environment (warehouse, office supplies, parts town, etc.)

Facilities and Equipment

• Along with operations leadership, coordinate all quarterly, bi-annual, and inspections such as backflow prevention, fire safety, Support Center facilities walk-thru, etc.
• Contact/schedule all repairs and maintenance
• Negotiate and maintain all vendor contracts
• Along with operations leadership conduct weekly walk-through’s of the premises, both internal and external
• Share findings with Operator for Action Items
• Ensure building and equipment is repaired/replaced in a timely manner
• Make sure all levels of leadership have appropriate keys for their level

Administrative Support

Organizational Support

• Manage all slack administration

End of Month

Assemble and mail Month End Package

• Scan and file all invoices into Google Shared Drive
• Send out all checks
• Communicate on a weekly basis accounting notes to Executive Directors, Operator, and CFA Support Center Accountant
• Respond to all Analytical Reviews of FCR packages in a timely manner

Employee Relations

• Hold team members and middle management accountable to our core values.
• Assist in gathering video footage for investigations.
• Communication with Team members on Policies and resignation processes, and communicate with HR Generalist on upcoming resignations.

Recruiting

• Screen candidates for interviews
• Schedule interviews on the Higher-me platform and Google calendar
• Coordinate with Non-ops and Ops Directors on who will be leading interviews.

Director Collaboration

• Collaborate with operations directors concerning the financial return
• Collaborate with Executive assistant concerning Google Drive, Hive, and document organization

Employee Tracking

• Manager/Director perks
• Send out a monthly email to Managers and Directors with their current perks totals
• Sports tickets allocation
• Enter new hires into the Orientation tab
• Assist HR Generalist in updating the Employee tracking Master data sheet
• Time punch adjustments
• Callouts tracking
• FOBs/Keys

Uniform Inventory Management

• Update inventory of all uniforms in digital form and in closet in collaboration with Training Director
• Order new uniforms and ensure inventory is stocked in collaboration with Training Director

Behaviors and Skills:

• Strong analytical and problem-solving skills
• Mature, dependable, and results-oriented
• Self-starter, creative, flexible, and able to adapt
• Outgoing, friendly and enthusiastic
• Continuously represents the brand positively in a multitude of settings and generate brand awareness by being an opinion leader in his/her community
• Ability to work well independently and in a team environment
• Servant spirit and attitude with a strong sense of stewardship
• Ability to anticipate, solve problems, and resolve both business and team conflicts
• Ability to see the big picture yet know where and how the pieces fit together
• Ability to budget resources – labor, money, time – to achieve business and organization goals, vision, and objectives
• Effective organizational skills to keep track of multiple priorities, tasks, situations, and people
• Possess the desire to be a life-long learner and has the willingness and humility to learn
• Excel with systematic follow through and auditing skills
• Enthusiastically and optimistically lead back-office systems
• Have strong communication skills and an ability to coach employees through conflict
• Make it their priority to protect both Team Members and the business
• Focus on systematically and effectively communicating all business-related systems to leadership
• Combine critical thinking and practical leadership to create a culture of innovation
• Covid 19 Vaccination required

Educational requirements:

• Bachelor’s degree preferred, preferably in business or administration.

REQUIREMENTS

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.