Description:

ESSENTIAL FUNCTIONS

• Adheres to the principles of caring and expected behaviors outlined in Mercy One Dubuque/Dyersville Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Mercy One Dubuque/Dyersville Medical Center's Mission and Values.

• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

• Maintain a high level of customer service by promptly welcoming everyone in a friendly manner, smiles warmly and introduces him/herself. Practices service recovery by apologizing for problems and inconveniences, corrects the problem, takes action once issue is identified and meets the customer’s immediate needs or refers the matter onto someone else.

• Maintain clean patient rooms and performs discharge cleaning of a patient u nit to meet hospital standards. Empties trash and linen containers, high dusts , damp mops, cleans bathroom, cleans/makes bed on discharge, damp wipes all horizontal surface s, cleans all assigned equipment in the room and checks own work.

• Maintain clean office/ancillary areas. Audits are done frequently for Quality Control.

• Has knowledge of and is able to differentiate between isolations. Performs special isolation cleaning according to established procedures as required.

• Maintain a clean cart, equipment, and janitor closet/storage areas.

• Replenish supplies of soap, tissues, towels, disposable items and other items as needed.

• Responsible for reporting the need for repair of equipment, furniture, building, and fixtures to appropriate person.

• On an annual basis, performs a thorough deep cleaning for assigned areas.

• Must be efficient, effective with use of cleaning products and equipment.

• Take an active role in improving the quality of service provided by our department.

• Actively participates in department meetings, committees, conferences, and in-services.

• Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Complies with Safety and Infection Control & Procedure.

• Must adhere to JCAHO standards (i.e., use of wet floor signs, electrical check of equipment, do not use door stops, proper use/mixing of chemicals).

• Understands and observes all safety rules. Reports all accidents or incidents. Corrects or reports all safety hazards seen. Knowledge of Safety Plan.

• Performs other duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS

(EDUCATION, LICENSURE, CERTIFICATION, AND EXPERIENCE REQUIRED)

• Previous janitorial and cleaning experience preferred.
• Some previous experience in hospital standards, methods, and procedures desirable but not mandatory as may be trained on the job.

• High school graduate or equivalent preferred but not required.

• Child and Dependent Adult Abuse Mandatory Reporter Training is required wit hin 6 months of hire and every 3 years thereafter.