Job description

Daily responsibilities include:
Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitudeInitiates and engages in conversations with guests

Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damageAnswers valet phone and responds to luggage room calls and expedited car retrievals

Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows.This includes, but is not limited to, driving a shuttle and other duties

Consistently maintains an upbeat and positive attitude with guests and co-workersConsistently practices a sense of urgency throughout entire shift to include sprinting to and from Valet lot and in all other job dutiesAdheres to regulatory, safety, departmental and company policies, including Department of TransportationSupports safety and accident prevention programsPresents oneself as a credit to Company and encourages others to do the samePerforms all other related and compatible duties as assigned

To be successful in this position it will require the following skill set

Six months experience in customer service field preferred but not required

Must be at least 20 years of age and have a driving record that meets Company requirementsValid state driver’s license required

Must be able to drive and operate all types of passenger vehicles with automatic or manual transmissions in a safe fashionMust possess excellent interpersonal skillsGood oral and written communication skills, must be fluent and literate in EnglishPhysically mobile with reasonable accommodations including ability to lift up to 80 lbs., and work outside with varying temperatures, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when maneuvering around work area

Compliance with all regulatory, governmental, and safety requirements

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