Job description

GENERAL MANAGER JOB DESCRIPTION JOB SUMMARY:The General Manager’s primary responsibility is to achieve maximum profitability of the hotel; to develop, train, and motivate their team to provide exceptional guest experiences while ensuring that the property operates according to Kriya Hotels and franchise standards.

DUTIES AND RESPONSIBILITIES:

_Human Resources
_Recruit, train, schedule and motivate staff
Evaluate and document employee performance; reward, promote and discipline per Kriya guidelines.
Assure that Kriya, franchise, federal, state, and local rules and laws requiring training and certification are followed, and manuals, posters, and forms are implemented and adhered to without exception.
Respect employee confidentiality. Demonstrate equality and compliance of all employment laws without exception. Responsible and accountable for selection of quality employee development, security and safety. Understand that the employee is the most valuable company asset.
Counsel, train and coach hotel team members daily. Delegate responsibilities to best utilize all personnel.

_Quality Assurance & Asset Management
_Quality Assurance: “Zero defects” driven, quality assurance is inclusive of, but not limited to, the outward appearance and cleanliness of the physical property. QA will be evidenced by employee attitude and overall morale.
Maintenance of Quality Standards for proper guestroom cleanliness; maintenance of all facilities, service and employee performance.
Promptly investigate guest complaints; respond to guest comments and surveys per policy and procedure
Assure protection and safekeeping of all keys. Ensure implementation of key control.
Inform Kriya of all significant problems which are of an unusual nature.

_Accounting & Controls
_Review daily, all property operating statistics and statements including night audits for accuracy
Ensure proper cash controls and other internal controls to protect company assets
Review and approve all vendor invoices and packing slips prior to submission
Responsible for diligent and timely collection of all direct bill accounts.
Critique monthly financial statements and budgets
Analyze operations and meet with department heads to review the operations and receive their suggestions
Prepare all reports on a timely basis. Analyze and state strategies to improve

_Sales & Marketing
_Fully understand Revenue Management concepts
Approve rates and rate strategies
Assist the sales department in design of annual Sales & Marketing Plan. Give dedicated time to outside sales and relationship maintenance of current clients.

_General
_Represent the property and company at appropriate civic affairs
Perform all duties and responsibilities in a timely and efficient manner; project a positive and professional image of Kriya to the public at all times
Implement and enforce all Kriya rules, policies, and procedures

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Trophy Club, TX 76262: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 5 years (Required)
• Hospitality: 5 years (Required)

Work Location: In person

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.