Description

This position is primarily responsible for processing payments according to rules and investor guidelines. Also involves working rejected payments through reports and exception processing, reversal of returned payments. This is not a remote role within the company.

Primary functions of this role include, but are not limited to:

• Opening mail under a controlled environment.
• Working rejected payments.
• Processing and balancing payments according to rules and guidelines.
• Returning checks to customers or forwarding to other business lines within the bank.
• Depositing funds into the bank.
• Going to logistics to pick up the mail at different times of the day
• Printing checks to be mailed or given to other business lines
• Processing payments
• Processing payment thru our CDM system for lockbox
• Working and researching checks on the NOC
• Working and researching check on Manifest
• Processing payment thru our CASH Database

Qualifications:

• Able to multi task
• Attention to detail.
• Excellent communication skills
• Good decision making based on guidelines
• Good mathematical skills
• Able to 10 key
  
• Knowledge of MSP

Hours and Work Schedule

Hours per Week: 40

Work Schedule: Monday Friday

This is not a remote role within the company.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth