WHO YOU ARE

You are devoted and compassionate, and enjoy being on the front lines of healthcare, changing the lives of your patients. You're passionate about getting to the root cause of a patient's conditions, removing social determinants of healthcare, and ensuring the highest possible quality of life for those in your care. You don't want to sacrifice quality over quantity, and you aim to provide the same level of care and commitment to your patients that you would to your own family member. Does this sound like you? If so, we should talk.

WHO WE ARE

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.

We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients.

We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.

YOUR ROLE

As a Health Coach with Evergreen Nephrology, you are responsible for a panel of patients and, in collaboration with other members of an interdisciplinary care team. You will assist patients to meet their goals and ensure they are taking the appropriate steps to manage their conditions and health. You engage with patients and inspire them to take an active role in their health by providing them with the tools necessary to make beneficial lifestyle choices and adopt lifelong healthy behaviors.

PRIMARY FUNCTIONS

A Health Coach's primary responsibilities center around establishing trusting, supportive, collaborative relationships with patients and their families and support network. You will build relationships with patients in a clinical setting, working alongside medical providers, other health coaches and a behavioral health specialist in a collaborative, empathetic team.

Reporting to the Market Operations Director, Health Coaches take on specific clinical, coaching, and operational responsibilities, highlighted below:

• Capture relevant information about the patient's health and healthcare experience, take vitals, administer point-of-care testing, and perform standard age and condition-appropriate screening assessments.
• Take responsibility (in partnership with providers) for the health of a population of patients and monitor and track whether those patients are up to date on preventive measures.
• Learn about the chronic health conditions that span the patient population.
• Provide patient education on chronic disease management.
• Learn to employ confidence-promoting techniques both in person and in written communication to the patient and develop patient self-efficacy to better manage one's own health.
• Leverage motivational interviewing techniques to help patients understand their chronic conditions and how they can better control them. Help patients realize their important goals and set plans to hit milestones.
• Collaborate with other team members to facilitate group events and classes for patients.
• Present on areas of interest/expertise in health and wellness to team members and patients.
• Assist in setting up or troubleshooting technology in patient homes.

YOU'RE GOOD AT

• You reviewed the Who You Are section of this job posting and immediately felt the need to read on. That makes you a match for our innovative culture.
• You have experience in a service environment, with demonstrated examples of service excellence.
• You have exceptional interpersonal communication skills and can practice active listening. Your written communication skills are strong.
• You may have clinical experience as an EMT, MA, CNA, or hold a Phlebotomy certification.
• You are willing and able to complete the free Kidney Health Coach certification program from American Kidney Fund at start of employment.

WE'RE GOOD AT

• You will benefit from Evergreen Nephrology's exceptional total rewards package, including competitive base pay with bonuses, paid time off starting at four weeks for full-time employees, 12 paid holidays per year, reimbursement for continuing medical education, 401k with match, health, dental, and vision insurance.
• We are proud to offer family-friendly policies that support paid parental leave and flexible work arrangements.
• We commit to a robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology
• As an inclusive and diverse team, you will collaborate with like-minded healthcare professionals who, like you, understand the importance and value of Evergreen Nephrology's high-quality, value-based care model.
• Pay range for this role is 68,366 to 87,849, with exact pay determined based on experience, education, demand for role, and other role-specific criteria.