CAREER DESCRIPTION

HEALTH CARE AGENCY
The County of Orange, Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Correctional Health, Director's Office, Medical Health, Mental Health and Recovery, Public Health, and Strategy & Special Projects - is committed to meeting the health needs of the diverse Orange County community.

THE DEPARTMENT
Through assessment, policy development and assurance, Public Health Services (PHS) provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments.

THE PROGRAM
The Local Oral Health Program (LOHP) is a unit under Health Promotion that is funded by the State of California’s Office of Oral Health with funds from Prop. 56 Tobacco Tax. The mission of LOHP is focused on improving the oral health of community members by focusing on system changes that reduce barriers to care, increase access, and ultimately improve oral health outcomes. LOHP hopes to achieve these goals by implementing the strategies laid out in the Orange County Oral Health Strategic Plan which was locally developed and based on guidance from the State and Centers for Disease Control and Prevention (CDC).

LOHP is focused on strategies that include the following:

• Implementation of a school-based dental program with education, assessments, and linkage-to-care for those children and/or families without a dental home
• Increase number of water systems that report optimum fluoridation levels
• Lead an Oral Health Collaborative of providers, community-based programs, and stakeholders that focus on increasing utilization of dental services, decreasing tooth decay, and public awareness and knowledge of oral health
• Coordination of medical and dental service integration strategies

THE OPPORTUNITY
The HCA Program Supervisor II position is responsible for supervising and supporting a multidisciplinary team responsible for strategic planning, program implementation, grants and contract management, and quality management for state-funded services. Incumbents are also responsible for a highly visible, complex program with a broad impact on the community or target population, requiring liaison relationships of a significant and far-reaching nature.

The duties and responsibilities for the HCA Program Supervisor II position include but are not limited to the following:

• Lead Oral Health collaborative meetings including the development of meeting materials, presentations, and follow-up
• Oversee the implementation of school-based services, oral health assessment data reporting, and outreach events
• Coordinate the compilation and submission of grant applications, budgets, reports, and other requirements
• Participate in local and statewide collaborative meetings
• Develop Agenda Staff Reports and grant reports for Board of Supervisor requirements.
• Assist with recruiting, hiring and supervising staff, which includes assigning job duties, evaluating job performance and problem-solving program issues

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will have one (1) year of community planning experience. A master’s degree in Public Health, Public Administration, Social Work, or related field is preferred, but not required.

The ideal candidate will have extensive knowledge and/or experience in the following core competencies:

• Professional & Technical Expertise | Legal & Regulatory Navigation
  • Understanding and implementing program and policy developments surrounding relevant public health local, state, and federal laws and legislation
  • Understanding epidemiological terminology and calculations
  • Understanding and applying public health policies and best practices in areas such as oral health, nutrition services, community engagement, and program planning and evaluation
  • Strong knowledge of laws, regulations, policies, and procedures concerning grant management and administration, and program planning
  • Ability to use Excel, PowerPoint, Canva and Qualtrics Surveys to create presentations, charts, and graphs
  • Understanding and utilizing Microsoft Office Suite and/or comparable programs with advanced proficiency
• Leadership | Coaching & Developing Others | Managing Performance
  • Fostering a collaborative approach across all service functions that supports compliance and quality improvement efforts, provides information necessary for decision making and engages all levels of participants in contributing to the process
  • Supervising various levels of program, clinical and support staff as well as partnering with Human Resource Services on staff management issues
  • Training, developing, delegating assignments, evaluating staff performance, team building, and setting team objectives and standards with minimal direction and control
  • Working collaboratively with direct reports to align personal development and goal achievement with business objectives
  • Ability to plan, organize, supervise, and direct the activities of a variety of staff
  • Utilizing County Policies and Procedures, Memorandum of Understanding, and Health Care Agency Code of Conduct to complete staff performance reviews, Performance Incentive Plans, and recruiting responsibilities
• Critical Thinking | Decision Making
  • Identifying and resolving technical issues and problems through good judgment and decision making utilizing technical expertise
  • Analyzing problems and proposing solutions while dealing with changing priorities
• Allocating Resources
  • Conducting fiscal and budget analysis in a government setting
  • Understanding and applying budgeting and financial reporting systems or other financial data systems
  • Preparing and manipulating complex budget and/or financial spreadsheets
  • Researching, organizing, accurately interpreting and applying relevant data
• Writing | Oral Communication | Presenting
  • Developing and delivering effective written and verbal communication with various audiences, i.e. healthcare providers, service providers, vendors, executive management, and other public entities
  • Presenting information clearly to both internal and external stakeholders
  • Presenting epidemiological data via graphs, charts, and tables
• Building & Maintaining Relationships | Interpersonal Savvy
  • Creating rapport and negotiating with vendors/department staff
  • Collaborating with social services, County PHS contract agencies and other stakeholders as it relates to public health services
  • Using diplomacy when dealing with challenging situations and/or people

MINIMUM QUALIFICATIONS

PHYSICAL & MENTAL REQUIREMENTS, ENVIRONMENTAL CONDITIONS

Physical & Mental Requirements
Vision sufficient to read standard text, read a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and in small groups; independent body mobility to stand, sit, walk, stoop, and bend to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard, to write, and drive a vehicle.

Environmental Conditions
Work in an office environment; drive to community sites and to meetings; work evenings/weekends to attend meetings/special events, as needed. The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations.

RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview | SOI (Weighted 100%)
Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS:

For specific information pertaining to this recruitment, please contact Laura Katsis at LKatsis@ochca.com or by phone at (714) 834-6724

EEO INFORMATION

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays-we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.