Glacier West Self Storage takes pride in our self-storage facilities. We strive to ensure that our storage facilities are maintained in pristine condition to meet all your storage needs. Our friendly and knowledgeable staff works to provide customers with excellent customer service from start to finish. At Glacier West Self Storage, it is our mission to exceed customer expectations every day.

We are offering an excellent opportunity for a highly motivated and experienced Assistant Manager, with top notch sales and people skills, to join our team at our Edgewood, Washington location.

The Assistant Manager (AM) will work to ensure all customers and visitors enjoy personalized attention and high-quality services. Strong customer service orientation is a must as the AM will be expected to help manage operations, rental activities and meet targeted revenue goals. The Assistant Manager will report directly to the Property Manager. If you are a detail-oriented, sales oriented professional, who likes serving the public with a smile, we may have just the career for you.

Responsibilities:

• Provide exceptional customer service and sales experiences to all customers
• Meet company sales metrics through increasing occupancy and merchandise sales, etc.
• Perform timely and accurate opening and closing procedures
• Assist with managing budgets, expenses, receivables, and delinquencies
• Perform light property maintenance
• Provide coverage to other properties as necessary
• Maintain facilities to the highest of cleanliness standards (i.e., cleaning high touch areas, cleaning units, sweeping, picking up trash around the property, etc.)
• May float between properties as needed, to support multiple locations within a district
• Other duties as assigned

Qualifications:

• Minimum one year of experience in self-storage industry, sales or customer service
• Must be 18 years of age
• High School diploma or equivalent
• Ability to work independently and in a team environment
• Strong communication, interpersonal, and problem-solving skills
• Ability to work weekends, evenings and holidays
• Reliable transportation, a valid driver’s license and the ability to arrive on time for scheduled shifts

Preferred:

• One or more years’ experience in the self-storage industry
• Ability to analyze requests, identify business needs, prioritize work, formulate valid conclusions and objectively present any necessary information to business partners
• Microsoft Office Suite: Word, Excel and Outlook
• Professional and efficient communication skills with all involved parties
• Flexibility in adapting to new situations

Physical Demands:

Repetitive use of computer, keyboard, mouse and phone

Reading, comprehending, writing, performing calculations, communicating orally, reasoning and analyzing

Frequent sitting, standing and walking

Frequent squatting, bending neck/waist, twisting neck/waist, pushing/pulling/lifting to 50lbs

Work Environment

Job is performed a storage facility environment

This position may require travel to various storage facilities and includes contact with the public

Glacier West Self Storage offers competitive pay, a professional work environment, commission incentives, health, dental/vision insurance and paid vacation and holidays. You must be able to pass an alcohol/drug screening, background check and have a clean driving record.

Glacier West Self Storage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.