Job description

At Emma Hearth & Market we are driven by the pursuit of making and sharing the best tasting, nutrient dense, most healthy food possible. Our inspiration is our family tradition from southern Italy, combined with local farm foods from the Michigan region plus a twist of modern day urban/ Chicago culinary influence.

We started as Live Station Farm in 2013 in Coloma MI, a certified organic grower and producer in Southwest Michigan and then in 2015 built a mobile wood fired pizza food truck and farmers market called EMMA Hearth & Market, named after Nonna Emma who is from Calabria - the bottom of the boot, just across from Sicily.

We took the food truck all over SW MI, Southbend and Chicago to farmers markets, breweries and wineries - it was amazing but tiring, so we’re excited to have a brick and mortar where people join us year round! We also love to have our employees visit and do a bit of work on the farm too, so you can tell the story of where our products come from! We also very carefully source our ingredients and products for sale in the market, so we will often share more on those from a health and origin standpoint.

We are excited to have a brick and mortar now in Bridgman Michigan and be around year-round to bring people healthy and tasty authentic Italian food. We are passionate about this endeavor and want our employees to be as well. We believe success starts with happy employees and that “Hospitality is a team sport,” as Danny Meyer said in his philosophy ‘The Virtuous Cycle of Enlightened Hospitality’. This cycle consists of a business' five main stakeholders: the employees, the customers, the community, the suppliers, and the investors. As the fuel, happy, well cared for and smart employees who want to learn and impact positive change in the world create happy and satisfied customers.

Job Responsibilities:

• Be on time and ready to work for your shift

• Greet customers and provide helpful information when requested

• Become knowledgeable about menu and market items and ingredients

• Completes the list of tasks associated with the shift worked (stock/ restock; clean; prepare packagaing)

• Manage register, phone orders and bagging of orders in a fast-paced, open kitchen environment

• Reports lows, highs and out of stocks to kitchen and market manager to help maintain inventory

• Address any customer issue in real time with assistance and support of managers

• With training prepare some basic menu items as needed eg. soup, slices, salads, espresso drinks

• Adhere to company safety protocols during Covid

• As needed, welcome guests and politely, yet clearly, inform them of our Covid protocols

Qualifications:

• A desire to greet and engage customers and foster relationships with regulars

• Punctual and detail oriented

• A positive attitude and an enthusiastic desire to provide 5-star customer service

• Flexibility in scheduling, including afternoons, evenings, weekends and holidays

• A diligent approach to safety and sanitation

• A team player with a willingness to jump in and help with all tasks. A self-started and hard worker

• Ability to roll with the punches of a rapidly growing start-up business

• Organizational skills and Detail-oriented nature

• Multitask and practice a sense of urgency

• Excellent communication skills

• Possess a strong sense of pride and ownership in their work

• Ask questions, keep learning, and stay positive

• Technical knowledge of Square a plus

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Restaurant type:

• Fast casual restaurant

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Experience:

• Retail: 1 year (Preferred)
• Food industry: 1 year (Preferred)

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.