Job description

Job Title: General Manager

The Comfort Suites Johnson Creek is looking for an experienced and inspirational General Manager to join our team and lead the hotel to greatness. We are a well-established Property Management Company as well as the owners of the properties we manage. The Comfort Suites Johnson Creek has 100 guestrooms, 10,000 sq ft of flexible function space, and a large indoor pool area. The ideal candidate will have previous experience as a General Manager, preferably of a Comfort Suites or other Choice Branded Hotel. We believe in taking care of our associates, in turn our guests, and in the end the ownership. A hands-on approach will be key for the individual assuming this role helping their team develop to their highest level of potential.

Job Summary:

Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.

Job Duties:

• Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals.
• Creates and maintains customer-driven operations, empowering hotel staff to excel in superior customer care.
• Develops, recommends, implements, and manages the hotel's annual budget and long-term business plan. Achieves budgeted sales and maximum profitability.
• Creates new programs in response to market conditions and revenue opportunities.
• Protects the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administers policies and procedures for protecting the safety of guests and employees.
• Prepares monthly reports for owners.
• Ensures regular assessment and review of all hotel personnel by appropriate management staff. Coordinates internal training and development programs.
• Maintains a high personal visibility throughout the property and throughout the community.

Qualifications:

• Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
• Minimum of five years of hotel management or supervisory experience.
• Knowledge of local competition and general industry trends.
• Strong leadership and a professional image.
• Strong interpersonal, written and verbal communication skills.
• Excellent decision-making ability and analytical skills.
• Knowledge of a variety of computer software applications.
• Ability to work a flexible schedule, including nights, weekends and holidays as demand requires.

Job Types: Full-time, Part-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 7 years

Application Question(s):

• In the last seven (7) years do you have any moving violations on your driving record?
• What is your desired yearly salary?

Experience:

• Hotel Management: 7 years (Preferred)
• Comfort Suites / Choice: 5 years (Preferred)
• Banquets: 7 years (Preferred)
• Food & Beverage: 5 years (Preferred)
• Revenue Generation: 5 years (Preferred)

License/Certification:

• Drivers License (Preferred)

Work Location: In person

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