Job description

LOTTE HOTEL GUAM is hiring passionate and talented hospitality professionals to join our next journey in Guam and share a great story that pursues love, freedom, and life to move the hearts of our guests. We are hiring professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work. We are looking for hospitality professionals who are excited to be part of establishing the best hotel in the heart of Guam. We invite you to join us today.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Reporting to the Front Office Supervisor/Management Team, the Front Office Reception is responsible for all registration desk responsibilities including check-in and check out.
• The Front Office Reception will assist with the sales and assignment of rooms.
• The Front Office Reception will also assist with the delivery of an elevated guest experience.
• Previous experience with Opera preferred.
• Knowledge of a second language is preferred.
• Must have excellent communication skills.
• Excellent organizational skills.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment, and have high-level attention to detail.
• Ability to work independently and partner with others to promote an environment of teamwork.
• Results-oriented with the ability to be flexible and work well under pressure.
• Excellent interpersonal skills with strong written and verbal communication abilities.
• Ability to work a flexible schedule: weekends, holidays, AM, PM, overnight, and overtime when needed.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Overnight shift
• Weekend availability

COVID-19 considerations:
All customers are given the option to wear a mask based on the latest government guidelines, common surfaces are regularly sanitized.

Experience:

• Hotel experience: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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