The function of this Front Office Coordinator position is to coordinate and engage in the day to day activities occurring in the front office of a busy professional physician office. Duties include scheduling, registration and medical records, specifically answering telephone in a prompt and courteous manner, routing calls appropriately and taking detailed messages, schedules appointments in compliance with practice’s policies and procedures, confirms appointments and prepares/maintains medical records in compliance with practice’s policies and procedures. Performs patient check-in, check-out, and end-of-day tasks in compliance with practice’s policies and procedures and performs other duties that occur in the front office of the practice.

Oversees the balancing of charges, receipts and end of day. Oversees front office staff work and time, where applicable.

The function of the Medical Assistant position is to work alongside and assist Providers in the treatment of patients.

Assists Providers with preparation and information documentation for the patient’s visit including obtaining vitals, medical history and other pertinent information from the patient. Prepares exam rooms for patients. Assists Providers with procedures as directed by the Provider. Assists with collection of lab samples. Gives injections, administers meds, and provides wound care as ordered by Provider. Documents all care and education in medical record.

QUALIFICATIONS:

The following qualifications are the minimum requirements necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements.

A. Education: High school diploma or equivalent.
B. Work experience: Minimum two years experience working in a physician’s practice desired.
C. Knowledge, skills and abilities required: Must have the ability to work independently, have strong communication skills, good basic math skills and be computer literate. Coding experience preferable. Ability to manage multiple tasks simultaneously. Customer service skills a must. A service oriented personality is required.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

Extended periods of time sitting and walking, bending and stooping may be required. Ability to do repetitive work, keyboarding and writing. Ability to work on a computer for extended periods of time. Has the ability to lift and move 15 pounds. Vision and hearing corrected to normal limits. Potential exposure to patients or other individuals who may be physically or verbally abusive.

Work responsibilities may involve access to medication storage areas to perform core job functions, deliver non narcotic medications or restock supplies.

QUALIFICATIONS for Medical Assistant:
The following qualifications are the minimum requirements necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements.

A. Education: High school diploma or GED. Certified Nursing Assistants, Certified Medical Assistants, or Licensed Practical Nurses will be considered for this position. Will consider individuals with an equivalent combination of education and experience. License/certification is not required for this position.
B. Work experience: Prefer two years experience working as a medical assistant in a physician’s office.
C. Knowledge, skills and abilities required: Must have the ability to work independently, have strong oral skills, good basic math skills and be computer literate.
D. Life Safety: American Heart Association BLS certification (CPR) maintained.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
Extended periods of walking, standing, bending and stooping may be required. Ability to hear clearly and have visual acuity necessary for computer use. Ability to do repetitive work, keyboarding and writing. Ability to lift 25 pounds.