Hyper Wellness Representative / Manager in Training

Restore Hyper Wellness + Cryotherapy

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. We are looking for a highly motivated individual who has a desire to quickly develop into a management level team member. We are looking for a next generation leader who can be ready to take on a management position in 60-90 days.

What the Hyper Wellness Representative Role Involves

• 
  Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Daily store operations - this involves maintaining store cleanliness, customer lead outreach, community outreach, organizing store events, and assisting in social media outreach

Qualities You Need to Succeed as a Hyper Wellness Representative

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Working weekends doesn’t bum you out
• Communication and collaboration is one of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Benefits of Joining Restore

• A competitive salary ($18-20 target hourly)
• A fun, positive, and energetic work environment
• A flexible schedule
• Complementary and discounted access to Restore’s innovative wellness services
• A huge opportunity for growth
• The chance to learn about forward-thinking, science-backed approaches to health and wellness
• The knowledge that you’re making a positive impact on people’s lives every day

Working for Restore is a unique opportunity, which is why we’re always on the lookout for individuals who stand out from the crowd. Here are some important qualities each team member needs in order to thrive at Restore.

• Passion matters - It’s our mission to help people feel better, overcome obstacles, and do more of the things they love. Do you share this passion?
• Forward-thinking - Our health and wellness services employ a “think outside the box” approach. You’ll get to learn the tech behind what we do as well as the health benefits and potential risks involved. Ready for the challenge?
• The customer is always comfortable - Each Restore client is part of our wellness community. We need customer service gurus who are inviting, motivated, and eager to educate. Is this you?
• Empathy goes a long way - Many of our customers suffer from chronic illnesses, pain, and other debilitating conditions. Lending an empathetic ear and being understanding of their needs is something our team embraces. Wanna make a difference?
• A good work/fun balance - Restore is technically a retail environment, but we don’t have a retail vibe. We want our clients to have fun during their visit, which means our team members should have fun too. Sound good?

Now, a Little About Us

Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

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