Job description

About us

Innovative Counseling Inc.

At Innovative Counseling we treat individuals including children and adolescents, adults, couples, families, and groups.

We are a busy private practice that provides exceptional mental health services to all community members.

Our Mission is to provide the best clinical care rooted in safety, security, and attachment.

Front Desk Receptionist for Behavioral Health Practice
We are looking for a receptionist for a busy mental health private practice who would create a welcoming and professional environment for our patients, and demonstrate exceptional customer service. Excellent communication and organizational skills are essential for this position, as well as being able to communicate with a diverse patient population (M-Th 9-5, F- 9-4) Hours will vary for part-time.

Job duties would include but are not limited to the following:

• Performs point of service activities: visit preparation, co-pay collection.
• Proactively manages the needs of patients and visitors in our waiting areas.
• Performs patient registration over the phone, insurance verification, and scheduling.
• Enters and maintains confidential and accurate patient information including payment and patient insurance information
• Follows standards and guidelines for telephones etiquette and service when interacting with patients over the phone.
• Generates staff provider reschedules.
• Ability to learn the EHR platform.
• Punctual, reliable, and on time for work daily.
• Relays staff messaging.
• Other duties as assigned.
• Education:
• High School Diploma or GED required.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Paid training

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All patients and staff are required to wear a mask at this time. Covid screening upon entry.

Education:

• Master's (Required)

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person

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