Job description

We're looking for friendly and outgoing individual to join our Front Desk team. A Front Desk associate who will check out patients and assist with whatever needs they may express. We are looking for candidates who are comfortable interacting with patients, clerical tasks and using Eaglesoft software. Insurance verification for all patients daily. The ideal candidate should be able to multi task, handle stressful situations and provide excellent customer service.

Responsibilities:

• Answer the phone, take messages and route calls.
• Provide patients with information on dental needs.
• Provide assistance to patients with insurance questions.
• Answer and process patient inquiries over the phone, by email, and in person.
• Greet patients as they enter, check out and collect co pays.
• Insurance verification experience preferred
• Eaglesoft experience preferred
• Dental office/ Assistant experience preferred
• Perform other duties as assigned.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Shift:

• Day shift

Ability to commute/relocate:

• Wilmington, NC 28403: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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