Job description
HELP US BUILD A WINNING TEAM
You have a passion for serving others.- You enjoy working as part of a team that consistently delivers an exceptional hospitality experience.
- You want to work in an environment where your accomplishments are recognized and rewarded.
If this describes you, we have a place for you at Four Points by Sheraton-Midlothian. We are seeking an energetic, enthusiastic Front Desk Agent to provide great service and memorable experiences to our guests.
Your responsibilities would include:
- Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
- Assist guests and resolve guest challenges to ensure 100% guest satisfaction.
- Accurately conduct all cash handling and credit card processing activities.
- Accurately, audit, balance, and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures.
- Perform any other job-related duties as assigned.
A part of SMI Hotel Group, Four Points by Sheraton-Midlothian offers a competitive wage and benefit package, which for full-time employees includes health, dental and vision insurance, 401K plan with company match, generous paid time off, paid holidays, company-provided uniforms, hotel room discounts, and much more. Part-time employees are eligible for all benefits listed above except insurance benefits.
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