Food Service Director

Full Time
Crystal Lake, IL 60012
Posted Today
Job description
Work Week

40 Hours | Flexible schedule to meet departmental and campus needs.

Position Summary

Through exemplary leadership and service practices, MCC’s Director of Food Services is committed to providing high-quality food options, exceptional service delivery, food safety, and value for the College. This customer-facing hospitality role has the exciting responsibility to plan, prepare, and provide food service options for MCC’s key internal and external stakeholders (students, employees, community members). A creative, communicative, friendly, and cooperative focus is critical to the success of this position, as there are significant collaboration opportunities with various college partners, such as Conference and Event Services/Catering, Student Affairs, and Facilities.

Essential Job Functions and Responsibilities

  • Plan, direct, coordinate, and supervise the daily operation of the MCC Café including, but not limited to, menu planning, systems development and implementation, purchasing, inventory, scheduling, employee training and coaching, HACCP/food safety, and financial management.
  • Support special event and catering needs for both internal and external customers/stakeholders.
  • Ensure compliance with all health, safety, and sanitation standards.
  • Provide strong leadership and direction for food services/café staff.
  • Train employees in operational equipment safety, safe food handling, and sanitation practices.
  • Responsible for internal and external vending operations.
  • Participate actively in strategic planning for the department.
  • Prepare, monitor, and administer departmental goals and budget.
  • Responsible for meeting established goals and budget of the department.
  • Plan, facilitate, and monitor quality improvement for the department through data-driven decision making and feedback from stakeholders.
  • Develop, implement, and monitor policies and procedures for departmental operational needs.
  • Monitor ongoing pricing structures of food and supplies from vendors.
  • Coordinate and maintain food inventory (in partnership with the Coordinator of Catering and Culinary Support).
  • Work with external vendors and contract management for equipment, food, and food-related supplies and services necessary to carry out the operations of the department.
  • Coordinate equipment maintenance and repairs with Physical Facilities and/or external vendors.
  • Develop and implement internal systems for order entry, inventory management, budget monitoring, employee scheduling, and menu and recipe databases.
  • Update and maintain all digital signage and menu boards in the MCC Café, including college- owned vending machines.
  • Responsible for purchasing, online order entry, inventory management, receiving, and storage of supplies.
  • Actively participate on college-wide committees as assigned and participate in Leadership Council.
  • Support and participate in the College’s commitment to continuous improvement, customer satisfaction, and accreditation as required.
  • Support and participate in sustainable practices for food service including maintaining achievements and certifications such as the “3 Star Certified Green Restaurant".
  • Work collaboratively with both internal and external stakeholders in a friendly and welcoming manner.
  • Assume additional duties as assigned by immediate supervisor.

    • Position subject to Blood borne Pathogen Legislation and HACCP regulations.

    SUPERVISORY RELATIONSHIPS / DIRECT REPORTS:
    Full-time and part-time staff within the MCC Café.

Required Qualifications

  • Associate’s degree from a regionally accredited institution or equivalent experience in a related field.
  • Five or more years related experience in food service, catering, and/ or the hospitality/restaurant field.
  • Two years of leadership experience either in directly managing employees or in a project management role.
  • Illinois Food Service Management Sanitation Certificate must be earned and maintained.
  • A combination of experience, education, and certifications will all be considered.

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