Job description

Air Star Transportation is currently seeking Experinced, Flexible, In-Office Dispatchers to join our team in a full time positoin. The Dispatcher acts as the liaison between our company and its current clients. The right candidate will be flexible, dependable, positive and hard-working to cover shifts as needed. We pride ourselves for promoting from within and we are growing. If you have an interest, please apply and contact Michael at 412-232-1957.

Daily Responsibilities:

• Answer calls and provide support to questions and concerns
• Managing large amounts of inbound and outbound calls in a timely manner
• Identify client needs, clarify information, research every issue and providing solutions
• Build sustainable relationships and engage customers by taking the extra mile
• Customer Service/Dispatching
• Utilize technology, software, and tools appropriately
• Able to multi-task, set priorities and manage time effectively
• Other duties as assigned

Requirements (Knowledge and Skills):
Knowledge:

• A high school diploma or equivalent
• Previous experience in a customer support, office, clerical role, preferred
• Strong sense of customer focus and being able to adapt to different personality types

Skills:

• Strong phone and verbal communication skills
• Strong active listening skills
• A polite, upbeat, positive, and professional demeanor

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Application Question(s):

• How many years of Dispatching do you have?
• Are you able to pass a drug screen?
• Are you able to pass a criminal background check?
• Have you ever worked for Access?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.