Job Description

The Fleet Maintenance Tech Sr is devoted to providing repair and maintenance of equipment, vehicles and related systems. Incumbents provide general skilled maintenance and repair of vehicles and/or equipment. Work may include: providing maintenance and repair and/or preparing work orders for external services; reviewing and verifying repairs and billing information; communicating and coordinating service work with vendors; maintaining service documentation, reports and records; and/or providing customer service and responding to inquiries and requests.

Duties and Responsibilities

• Identifies repair needs and performs skilled maintenance and repair of vehicles and equipment, and/or prepares related work orders for external repairs and service.
• Work may include performing light external automotive repair, body work and repair, and glass/window repair.
• Reviews repair work and applicable billing information; identifies repair issues or inconsistent billing/work order documentation; resolves issues; places appropriate identifying information on vehicles and equipment; reviews and closes out work orders.
• Gathers vendor information related to external repairs; determines vendors and initiates work orders; may deliver vehicles or equipment to vendors for repair work.
• Performs shop office support which may include: receiving calls and responding to inquiries; providing customer service; performing data entry; dispatching service; preparing reports; organizing and maintaining records, files, correspondence, parts and/or equipment.
• Providing light services on automobiles and equipment including checking oil, lights, tires, fan belts, and fluid levels.
• Changing oil filters and lubricating vehicles.
• Picking up parts.
• Replacing and adjusting headlights and other accessories such as radios, heaters, mirrors and wipers.
• Operating gas pumps.
• Cleaning vehicles.
• Performs other duties of a similar nature and level as assigned.

Typical Qualifications

Education and Experience
High School Diploma or GED and three years of automotive parts experience.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing/Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or ability to obtain within 30 days of hire.
• Valid Class B Commercial Driver's License with a satisfactory driving record, or ability to obtain within 45 days of hire.

Additional Information

Knowledge of:

• Standard practices, methods and materials of assigned work.
• Basic automotive body repair methods (based on assignment).
• Automotive parts requirements and specifications.
• Business math concepts.
• Basic inventory maintenance principles.
• Filing and record-keeping principles.
• Occupational hazards and applicable safety principles and practices.
• Uses and properties of supplies and equipment.
• Applicable federal, state and local laws, codes, regulations (based on assignment).
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

Skill In:

• Performing applicable skilled repairs and maintenance of vehicles and equipment.
• Performing basic research, compiling and assembling data.
• Providing directions to others in order to meet standards.
• Providing attention to detail in assignments.
• Proofreading and error correction.
• Business math computations.
• Organizing and maintaining records and files.
• Maintaining and updating data and documentation.
• Comprehending reference books and manuals.
• Operating assigned tools and equipment.
• Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
• Providing customer service.
• Utilizing a computer and relevant software applications.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.

Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.