Job description
Direct hire position. Full benefits after 30 days of employment.
Job Summary:
General Job Duties and Responsibilities:
Adhere to and participate in all company quality, safety standards, and regulations.- Manage time effectively in scheduling and performing service calls.
- Present a positive demeanor to the customer and company employees.
- Troubleshooting and repair/replacement of system wiring, field devices, and head-end components.
- Use as necessary and with precision, such tools as red-lined drawings, manufacturer system schematics/manuals, digital, or analog multimeter, toner/wand, system computers, and/or company provided notebook computer.
- Provide exceptional workmanship at levels (organization, detail, neatness, and quality).
- Process all paperwork in a timely manner
- Provide legendary customer support and training.
- Maintain a neat and clean service vehicle and up to date vehicle trip logs.
- Other responsibilities as assigned.
Qualifications:
Physical and Mental Requirements:
- Must be self-motivated, positive in approach, and present a professional image.
- Must possess critical thinking skills, as well as the ability to effectively read, write, and give oral presentation(s).
- Must be able to act as the Company liaison for interface with customer representative(s).
- Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting, and quality requirements.
- Must be able to travel within the branch territory and/or regional territory as needed.
- Must be able to work at various heights using a ladder and in confined spaces, must be able to lift 50 pounds, and move up to 75 pounds
- Regular attendance is mandatory
Tools:
- Basic Hand Tools: screwdriver – all sizes (regular and Phillips,), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (adjustable, needle nose, lineman), hammer, cable stripper, insulated crimping tool, flashlight and gloves. Multimeter, butt-set, toner/wand, coax compression and/or hex crimp tool.
Education, Certification, License, and Skill Requirements:
- Must possess at least a High School diploma or GED equivalency, Associates degree preferred.
- Work history must contain a minimum of five (5) years of experience in the fire alarm industry.
- Must be highly competent with a computer, knowledge of RS232, RS485, Ethernet, TCP/IP protocols, and be able to comprehend software programs for the required systems.
- NICET Certification or CSA beneficial.
- Must be able to pass a background check for an Alarm Agent License or have a current Alarm Agent License.
- Must possess system certifications from various manufacturers. IES is a Strategic Partner for the Edwards/UTC product line and various special systems.
- Must have a clean driving record and meet company minimum driving standards.
Career Path:
- Lead Fire Alarm Service Technician
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
- Our commitment to our employees is reflected by our actions:
- Safety is Priority One – and our record shows it
- Competitive Pay
- Company 401K plan with Employer Contribution Match
- Company Paid Time Off
- Company Paid Life Insurance
- Choice of Medical Coverage including Prescription and Short Term Disability Plans
- Choice of Dental and Vision Coverage
- Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
- Auto and Home Insurance Discount Programs
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
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Disability Accommodation
IES Participates in E-Verify
E-Verify Information
English/Spanish
Right to Work
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