Executive Housekeeper

Full Time
Detroit, MI 48226
Posted
Job description

The Cambria Hotel in Detroit is expanding and looking for a dynamic and energetic Executive Housekeeper to join our team!


About Detroit Cambria:

The Cambria Hotel in Detroit will feature upscale amenities that appeal to modern travelers, including immersive, spa-style bathrooms with Bluetooth mirrors - Contemporary and sophisticated guest rooms, complete with modern fixtures, abundant lighting, and plush bedding – Multiple food and beverage options - Flexible meeting and event space- State-of-the-art fitness center - Locally inspired designs
Job Summary:
Supervise and coordinate work activities of the housekeeping staff at the Cambria Hotel in Detroit.

Duties/Responsibilities:

  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Plan and prepare employee work schedules.
  • Establish and implement operational standards and procedures for the departments supervised.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
  • Inventory stock to ensure that supplies and equipment are available in adequate amounts.
  • Issue supplies and equipment to workers.
  • Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
  • Check and maintain equipment to ensure that it is in working order.
  • Maintain required records of work hours, budgets, payrolls, and other information.
  • Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Investigate complaints about service and equipment and take corrective action.
  • Instruct staff in work policies and procedures, and the use and use of equipment.
  • Select and order or purchase new equipment, supplies, or furnishings.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Lead training programs and update training programs according to operational and building, guest, and ownership needs.
  • Recommend changes that could improve service and increase operational efficiency.

Required Skills/Abilities:

  • Detail-oriented and thorough.
  • Ability to remain discreet and respect the privacy of guests.
  • Ability to perform consistent work to the highest of standards.
  • Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
  • Ability to read, write, speak, understand, and communicate in basic English preferred.
  • High School diploma or GED preferred.
  • Prior supervisory experience preferred.
  • Prior hospitality experience preferred.

Physical Requirements:

  • Prolonged periods standing and walking and frequently pulling, pushing, and bending.
  • Must be able to lift up to 45 pounds at times.

Detroit Cambria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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