Job description

Overview:

The Proposal Writer is experienced in researching, technical writing and understanding RFPs and the bid process for our special needs hazardous waste customers while serving as a direct extension between Shamrock and the Customer. This experienced professional can be located at our Browns Summit, NC location or Richmond, VA location.

Responsibilities:

· Acts as initial contact for customers regarding the company’s waste treatment and disposal services.

· Responding to RFPs and inquiries regarding quotes/bids, estimates and budgets

· Assisting in the collection, classification, and analysis of historical data

· Provide high level technical support for customer base

· Preparing quotes and winning proposals that include scope of work, price estimates and contingencies

· Making recommendations for improvement in workflow and project management

· Meet with customers if necessary to discuss account and present disposal options

· Communicate and answer questions related to waste acceptance capabilities, disposal options, and range of pricing.

· Coordinate communications to respond to customers’ inquiries

· Coordinate with dispatch for scheduling

· Assist customer service representatives

· Work closely with sales team to propose customer solutions compliant with appropriate local, State and Federal regulations.

· Develop and maintain customer pricing files.

· Assist customers with testing parameters and proper creation and completion of profiles, manifests and forms.

· Assist and advise customers in evaluating chemical analysis to determine disposal options.

· Perform timely project support including, but not limited to logistics coordination, special needs, billing, etc.

Qualifications:

· 5+ yrs. experience with RFPs/quotes in the industrial or hazardous waste services industry. Working knowledge of RCRA, TSCA, CWA and other waste regulations as well as shipping and transportation regulations

· Close customer contact and problem-solving and consulting skills

· Highly organized and motivated to build profitable and sustainable business

· Excellent writing, communication and business math skills

· 4-year degree in a related field preferred

· Advanced computer skills required: Microsoft Office Suite, Microsoft Outlook. Prefer some familiarity with CRM software and other databases

· Familiarity with basic accounting concepts

· Heavy telephone and computer use

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Experience:

• RFP/technical proposal writing: 5 years (Required)

Work Location: In person

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