Entry Level Customer Service Representative
Job description
Benefits:
- 5-day workweek.
- Weekly Paychecks.
- Paid Holidays.
- Paid Vacation.
Additional Information:
The Automotive Service Advisor is a key member of our team who is responsible for delivering a customer service experience second to none, beginning with greeting the customer, scheduling the service appointment, and receiving vehicle information. The Automotive Service Advisor also listens to service requests, sells the appropriate services to satisfy client needs, clearly explains information on the repair order, and answers any client questions.
Responsibilities:
- Utilizing proper shop flow and technician dispatch.
- Preparing accurate estimates and invoices for clients.
- Estimating the cost and time needed to do the repair, taking into account the customer’s schedule.
- Checking the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems.
- Getting customer approval to do additional work and explaining the work performed and the charges being billed.
- The Automotive Service Advisor must genuinely enjoy helping people and have an excellent work ethic.
Requirements:
- Sales skills—the ability to overcome objections and close sales.
- Valid driver’s license—Clean driving record.
- Typing skills.
- Strong organizational skills Additional Information.
- Works well in a team environment.
- Bilingual (English/Spanish) is a plus.
If you are interested and you meet the requirements apply in person only.
Interview Location:
1820 W 11Th St Unit E
Upland CA 91786
Schedule: Hours are Monday - Friday 8:00 AM TO 5:00 PM.
About Alonsos` Auto Repair:
We are family owned and operated. With over 24 years of experience servicing Upland, Claremont, Montclair, Rancho Cucamonga, Ontario and neighboring communities
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