Job description

Job Title: Entry Level Account Manager

Job Summary:

Medical Diagnostic Laboratories, LLC (MDL) is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Tick-borne Diseases, Mycology.

MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team!

As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.

Responsibilities:

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients.
• Establish positive long-term client relations.
• Educate and train clients, research problems and coordinate solutions between the laboratory and client.
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.
• Maintain knowledge of competitors and their presence in assigned territory.

Job Qualifications: General Knowledge, Skills, and Abilities (KSA’s) required

• 1-3 years of successful customer service experience.
• Medical Assistant certification or Associate Degree, BA/BS preferred.
• Confirmed ability to establish, maintain and retain loyal relationships while successfully managing service requirements of clients is critical for success in this position.
• Well developed multi-tasking and organizational skills are keys to success.
• Energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Must demonstrate sound judgment and decision making ability.
• Computer proficiency in MS Office, Excel, e-mail and internet functions.
• Knowledge of laboratory testing and competing products.
• Must be able to travel within the coverage area and occasionally nationwide.

We Offer:

• Competitive Salary & Commission Plan
• Company Car
• Medical, Dental & Vision Insurance
• Short and Long Term Disability
• Life Insurance
• Dependent Care Flex Spending Account
• Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
• Legal Plan & Identity Theft Protection
• 401(k) Plan
• Paid Vacation & Holiday

The above represents the minimum requirements and is not intended to be an exhaustive list.

I have read and understand what is expected of me in this position. I understand my signature does not constitute an agreement or contract for employment.

Job Types: Full-time, Part-time

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Township of Hamilton, NJ 08690: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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