Company Philosophy

Arrow Senior Living Management wants every person who chooses to join our team to understand that they play a very important part in a much larger story of residents’ lives. It is our hope that Arrow team members create joy-filled memories with this respected generation. And because there is no greater gift that someone can give than their time, we thank you for your generosity.

Key Accountabilities

1) Direct and maintain exceptional quality of care for all residents.

2) Provide oversight, training, motivation, and team-building to Wellness staff.

3) Provide exceptional service to residents, families, and visitors.

4) Oversee department compliance and budget and ensure Wellness operates according to state guidelines and Arrow policies.

Duties

This position description is designated to outline primary duties, qualifications, and job scope, but not limit the individual or the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

• Present a professional demeanor that communicates a corporate philosophy of service, goodwill, and genuine interest, dignity, and respect, celebration, and choice in each resident’s needs.
• Oversee care companions and medication technicians.
• Coordinate medication management.
• Ensure outstanding and appropriate care is delivered while adhering to community policy, regulation, and law.
• Chart resident notes appropriately.
• Review end of shift notes.
• Record new/changed physician orders.
• Maintain healthcare provider relations.
• Perform resident assessments according to established protocol.
• Conduct appraisals of resident needs.
• Perform other duties as assigned.
• Respond to medical emergencies.
• Monitor and record physical, mental, and emotional changes observed in residents.
• Maintain current and accurate resident charts.
• Assist in scheduling medical appointments and maintain a current medical appointment calendar.
• Work with the Resident Services Director to implement appropriate activities.
• Report regularly to the Executive Director to provide status reports and engage in strategic planning.
• Develop and maintain positive working relationships with physician.
• Implement a general staff training program.
• In conjunction with the Memory Care Director, implement a dementia specific staff orientation and training program for all employees.
• Implement a medication training program.
• Train staff using appropriate training materials.
• Participate in community surveys.
• Meet with families/residents during the admissions process.
• Ensure rooms are ready for new residents.
• Report any suspicion or evidence of elder abuse, mistreatment or neglect as outlined in Policies and Procedures.

Requirements

• Must have current LPN license in good standing.
• Have at least two years’ experience in resident care in assisted living.
• Thorough working knowledge of current care standards and regulations.
• Experience in hands-on care of memory-impaired residents.
• Ability to maintain and update effective service plans.
• Ability to supervise care staff.
• Comprehensive working knowledge of current medication regulation and law.
• Knowledge of requirements for providing care and supervision appropriate to residents.
• Ability to communicate with physicians, pharmacies, families, and community staff.
• Be in good health, and physically mental and capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
• Demonstrate freedom from pulmonary tuberculosis within (7) days of employment.
• Must be criminally cleared by DOJ and FBI prior to the initial presence in the facility.
• Must have a clean driving record as per the insurance carrier’s policy.

Physical Requirements