Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.

Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.

Reporting into the Associate Vice President of Enrollment Management, the Director of Student Tuition Services provides leadership, planning, and oversight to insure the accuracy of student tuition accounts and the efficient student-focused operations of the Student Tuition Services department. The Director assists the Associate Vice President in the development and implementation of strategies to assist students with paying their tuition in support of the College’s enrollment and retention goals. This position implements Banner student system upgrades and undertakes on-going review of the integrated systems, provides recommendations for policy and/or procedural changes, and collaborates closely with the Director of Financial Aid and scholarship staff to enhance the student billing and payment process. #ID23

Specific Responsibilities

Minimum Qualifications

• Bachelor’s degree in a related field required.
  
• Five (5) years of leadership experience in an accounting function required.

• Project management and time management skills required.
  
• Understanding of and experience with query reporting systems required.
  
• Competency in organizing data, maintaining files, and preparing reports required.
  
• Detail-oriented with excellent communications skills, both verbal and written, to effectively interact with people of diverse backgrounds required.
  
• Ability to work independently and take initiative required.
  
• Ability to create and implement systems, procedures and processes required.
  
• Exceptional organizational, problem-solving and planning skills required.
  
• Ability to establish and maintain effective working relationships with staff and faculty members of the College Community.
  
• Demonstrated customer service orientation with a leadership mindset required.
• Ability to maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds required.
  
• Other duties as assigned.

Preferred Qualifications

• Master’s degree preferred. Any, and all, degree(s) must be from a recognized institutional accreditor.

• Relevant experience within a student accounting function in a College or University setting preferred.
  
• experience with Tableau and ARGOS preferred

Work Location

Main Campus

Benefits

• 100% College-paid medical, dental and prescription drug for employees and all of their eligible family members
• College-paid life and disability insurance
• College closes for Winter Break the week between Christmas and New Years and for a week in March for Spring Break
• College operates on a 4-day work week during the summer months (off on Fridays)
• Most employees work from home one day each week
• Tuition remission (for classes at the College)
• Forgivable tuition loan (for classes at any accredited academic institution)
• 403(b) retirement plan with 10% College contribution
• Health care and dependent care flexible spending accounts
• Paid vacation plus holiday and personal time off
• Special Instructions to Applicants:

Special Instructions to Applicants

• Interested persons should complete an online application.
• Cover letter of interest and CV/resume REQUIRED.
• Name and contact information for three (3) references REQUIRED.
• Employment offers are contingent upon successful completion of background checks in accordance with the Pennsylvania Child Protective Services Law.

Salary Grade or Rank

5