Job description

Come work for a great hometown favorite!
Q39 is looking for Part-Time Dining Room Coordinators - This position is a combination of skilled host and efficient busser.
DAILY TIP PAYOUT onto a Paycard- fast easy convenient!!
$10 per hour base pay plus high tips!! (Average $19-$25 per hour with tips)
Fun, Fast and Energetic environment.
We are looking for AM Day shifts, PM evening Shifts, and Weekend Shifts

Job: Dining Room Coordinator
Reports to: Restaurant Manager
Summary
A Q39 Dining Room Coordinator presents a positive first impression of the establishment’s friendliness, excellent service, and high standards. A Dining Room Coordinator greets guests upon arrival, informs guests of their wait time, monitor waiting list, enter guest names into the reservation system, escort guest to their table, and manage phone calls. The Dining Room Coordinator also ensures that Q39 guests have an outstanding dining experience by providing quality customer service is provided by removing dinnerware from the table in a timely manner, cleaning FOH tables and serving stations, replenishing the dining room supplies, and coordinating efforts with FOH team.

Duties and Responsibilities

• Plans and coordinates the flow of guests into the dining, patio and bar areas
• Ensure dining rooming and wait stations for service at the beginning of shift
• Greet and acknowledge incoming guests warmly and graciously upon arrival.
• Rotate guest seating appropriately around the restaurant
• Map out large parties using Party Guide
• Manage wait list and quotes times,
• Record all guest information accurately into reservation system
• Take and Manage reservation arrivals for minimum wait time
• Seat guests based on guest preferences, adhering to the proper balancing of customer flow in service stations.
• Accommodate special seating requests for guests whenever possible.
• Upon seating, be sure to place out proper silverware count, offer guests a menu and inform them of their server’s name and provide water service if Server need support.
• Inspect table for proper presentation and cleanliness.
• Relay messages to servers as needed. Always notify a manager of any guest complaints no matter the severity.
• Thank guests as they leave and invite them to return.
• Perform side work as assigned, keep service areas stocked and clean, and transition smoothly to next Dining Room Assistant when shift has concluded.
• Upon guest departure, sanitize entire table and all chairs utilizing gloves and appropriate sanitizing solution.

• After task is complete dispose of gloves properly and wash hands thoroughly.

• Always utilize proper cleaning procedures and safety signs when needed.
• Restroom Checks every hour
• Contribute effectively to the FOH team to ensure the smooth an excellent guest experience.
• Accurately follow Q39 tip procedures.

Minimum Qualifications

• 1 year experience at a full-service restaurant.

• Be able to physically carry dishes and glassware.

• Ability to work in fast paced environment while maintaining food and beverage preparation and service accuracy and interacting with guests and fellow team members.

• Demonstrate basic knowledge of restaurant service procedures and functions.

• Ability to communicate effectively with the public and other employees.

• Ability to maintain a positive attitude during peak busy times.

Job Type: Part-time

Pay: $19.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Work Location: In person

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