CURRENT VACANCY: The City Clerk's Office is searching for an office aide to assist with acceptance of passport applications, reception activities (both in person and on the phone), and general office clerical work. This is a part-time position, with typical hours between 8:00 am and 5:00 pm Monday-Friday. The IDEAL CANDIDATE has strong communication skills and interpersonal skills, works well in a busy environment, and familiarity with various office software applications. NOTE: This recruitment may close at any time, once the hiring manager determines that enough qualified applications have been received.

Provides front counter assistance and information within area of assignment; responds to requests for information and distributes appropriate forms; receives, sorts, answers multi-line telephone and routes calls to the appropriate personnel; distributes incoming and outgoing mail and correspondence; maintains accurate and up-to-date logs, files, calendars and records for assigned area; sorts, cross-indexes, codes and files various materials using established procedures; copies, collates, and binds documents; enters data into computer from various sources; inputs corrections and updates; verifies data for accuracy and completeness; operates a variety of office equipment including computer keyboard, calculator, copier, facsimile or scanning machine; may perform some of the more routine specific functional duties relative to the area of assignment; performs related duties and responsibilities as required.

The preceding duties have been provided as examples of the essential types of works performed within this job assignment. The City, at its discretion, may add, modify, change or rescind work assignments as needed.

Knowledge of: Modern office procedures, methods, computer equipment and software; methods and techniques of proper telephone etiquette; English usage, spelling, grammar, and punctuation; basic mathematical principles; customer service principles and practices.

Ability to: Learn to correctly interpret and apply City policies and procedures; perform general clerical work including maintaining files and compiling information for reports; type and/or enter data at a speed necessary for successful job performance; effectively respond to requests and inquiries from the general public and City staff; operate and use modern office equipment including computer; learn to use various software packages including Microsoft Office Suite; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; deliver quality customer service.

Education and Experience: Equivalent to a high school diploma and three years' experience in clerical support, reception, and customer service in an office environment.

• Application Review
• Department Interview
• Selection Process
• Background Investigation
• Appointment

Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.

The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance.

PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.

CREDIT UNION membership is available to all City employees and provides access to low interest loans.

NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.