Job description

Sunbury Plaza Dental is a premier dental practice that has served the Westerville community for over 30 years. We are looking for an enthusiastic new team member who makes each day and patient experience worth raving about! If you are enthusiastic about providing your patients' clinical and non-clinical outcomes, are a self-starter, love being part of and contributing to a supportive team, and have a commitment to doing your best each and every day, you have found your new dental home!

People and patients come first at Sunbury Plaza Dental. We invest in our team members by providing CE's during monthly lunch-in-learns, personalized coaching and trainings, and regular social and service activities. We seek naturally happy people who work hard, have fun, find solutions, pitch in, and make everyone around them better.

This is a full-time position (36-38 hours weekly).

Compensation for this Front Desk position includes:

• Competitive hourly rate
• Health Insurance
• Dental Insurance (in-house)
• 401(k)
• Paid time off and holidays
• CE Assistance

Responsibilities:

• Greeting patients, answering phones, working with hygiene recall, confirming patients, billing, checking insurance benefits, and scheduling appointments
• Educate our patients regarding their treatment plans, answer any questions, and help them work through any financial considerations
• Ensure we maintain compliance with regulatory and safety expectations
• Assist, as needed, other clinical team members

Our ideal Front Desk candidates have or are:

• A desire to make each patient's experience "rave worthy"
• Experience working in a dental office (preferred)
• Fluency and experience with explaining treatment plans to patients and helping them navigate insurance and financial arrangements
• Terrific interpersonal skills
• Experience with Open Dental or are computer savvy enough to learn
• Generally computer savvy
• Capable of keeping up with a high-pace office
• A willingness to grow, learn, and try new things

Candidates with dental assisting experience is not required, but is a huge bonus.

**PLEASE complete the skills assessment. Candidates who do not complete the skills assessment may be rejected immediately.***

Job Type: Full-time

Pay: $12.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer service: 1 year (Required)
• Dental: 1 year (Preferred)
• Computer skills: 1 year (Required)

Work Location: One location

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