Job description

Job Description:

Position: Salesforce CRM Database Coordinator

Company: Young People’s Chorus of New York City
Location: Manhattan, NY
Career Level: Experienced

The Young People’s Chorus of New York City (YPC) is a multicultural youth chorus internationally renowned for its superb virtuosity, brilliant showmanship, and innovative model of diversity. Founded by Artistic Director Francisco J. Núñez, a MacArthur Fellow and Musical America’s 2018 Educator of the Year, YPC’s mission and values are deeply rooted in providing children of all cultural and economic backgrounds with a unique program of music education and choral performance. YPC is committed to empowering our youth and providing pathways to success through the arts so that each child, no matter what race, gender, socioeconomic background, or religion can reach their full potential.

Position Overview
The Young People’s Chorus of New York City seeks a full-time in-house Salesforce CRM Database Coordinator. This person will be responsible for data entry, advanced queries, reporting, data imports/exports, ad-hoc and regularly scheduled data extract requests for the organization’s database. Write macros and codes for database access, modifications, and constructions including stored procedures. Ensure data integrity and security, recover corrupted data, and eliminate data redundancy. Perform database system maintenance and help desk functions.
Create end-user and internal technical SOPs and related documentation. Use experience and sound judgment to proactively plan and accomplish goals while executing regular updates.

General Responsibilities:

• Process all gifts, adjustments, credit cards gifts including donor & chorister information data entry
• Process registration forms submitted by parents & guardians
• Assist with ensuring the integrity, accuracy, and security of all chorister enrollment records of current and former choristers
• Produce the daily/weekly gift transactions reports
• Database analysis and queries
• Library database development
• Perform maintenance of Databases
• Manage, maintain, and help organize multiple Registrar’s Office processing and log

Access trackers

• Ensure accuracy of student records
• Provide technical assistance to other IT staff relevant to database technology
• Assist with database backup and recovery
• Thoroughly document IT and end-user tasks and procedures
• Assist in maintaining Helpdesk database

Required Education and Experience:

• Advanced applied knowledge of Salesforce, Raiser’s Edge and MS Access databases
• Bachelor’s degree or equivalent combination of education and experience
• Four years relevant analyst experience
• Proficiency with Microsoft Office Suite
• Report writing skills and attention to detail
• Change Management skills
• Excellent organization and time management skills

Core Competency Requirements

• Non-profit work experience
• Solid integrity and devotion to team efforts;
• Ability to multi-task and exceptional organizational skills;
• Pro-active approach, flexibility, and positive attitude extremely important;
• Ability to learn new procedures on the job without formal training
• Excellent interpersonal skills and attention to detail required
• Demonstrated ability to meet deadlines and quality expectations, willingness to push limits of existing abilities of the department to meet changing needs

To Apply:
Please send your cover letter, writing samples and resume to: careers at ypc.org (@)
Careers at YPC
Young People’s Chorus of New York City
37 West 65th Street, 2nd Floor
New York, NY 10023

For additional information on the YPC organization visit: www.ypc.org

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• New York, NY 10023: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• To Apply:

Please send your cover letter, writing samples and resume to:

careers@ypc.org
Careers at YPC
Young People’s Chorus of New York City
37 West 65th Street, 2nd Floor
New York, NY 10023

For additional information on the YPC organization visit: www.ypc.org

• Need nonprofit database experience

Experience:

• Salesforce: 1 year (Preferred)
• Database administration: 1 year (Required)
• Microsoft Access: 1 year (Preferred)

Work Location: In person

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