Customer Service Representative

Full Time
Memphis, TN
Posted Just posted
Job description

CrossRoads Extremity Systems (A Johnson and Johnson Company) is looking to fill a Customer Service Specialist position within the Memphis, TN headquarters.

This position focuses on multiple areas critical to a medical device company.

Responsibilities:

  • Shipping/Receiving
  • Help with daily inventory and returns
  • Pull and replenish inventory orders
  • Assist with Surgical Loaner Kits
  • Assist with RMA process for Customer Service
  • Process Surgery Delivered Order Forms
  • Navigate Inventory Management System (Number Cruncher)
  • Create Invoices from the Delivered Order Forms
  • Schedule loaner requests for specific regions

Qualifications

  • Good Communication Skills via Email
  • Ability to work on MS products

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