Customer Service Representative

Full Time
Phoenix, AZ 85012
Posted
Job description

Description:

  • Interacting with internal and external customers
  • Answering incoming phone calls
  • Sorting and distributing incoming and outgoing mail
  • Composing general correspondence
  • Coordinating calendars for visitation rooms for both internal and external customers

Skills Required:

  • Strong attention to detail and ability to multi-task
  • Excellent written & verbal communications skills
  • Skill with Microsoft Outlook, Word, Excel, PowerPoint, Internet, typing
  • Demonstrate clear communication orally and in writing
  • Exercise good judgment in safeguarding sensitive and confidential information
  • Ability to accurately input documentation into case management system
  • Excellent interpersonal skills and friendly demeanor
  • Time management, organization and prioritization skills

Experience Needed:

  • 1-2 years in office setting handling administrative work

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • In-person
  • Office

Experience:

  • Customer service: 1 year (Preferred)
  • Administrative: 1 year (Preferred)

Work Location: In person

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