Job description

We are seeking a customer service-oriented Customer Service Representative for a hybrid opportunity supporting the maintenance department of a large, national Property Management organization.

The Customer Service Representative Responsibilities:

• Handle inbound telephone calls residents regarding service needed for appliances not working properly
• Coordinate and oversee all repairs and maintenance projects on occupied homes through to completion
• Create and manage work orders and purchase orders
• Submit Works Orders to vendors and update vendor work order memos according to standard workflow
• Create POs along with proper GL Codes and make sure all vendor Purchase Orders are approved and completed properly in order for AP to process vendor payments efficiently
• Review and approve all invoices submitted for POs within approval levels

The Customer Service Representative Requirements:

• High school diploma or GED
• Prior customer service experience
• Excellent attention to detail
• Knowledge of Yardi software desired, not required
• Must be able to work Monday-Friday 6am-2:30pm or 7am-3:30pm

#HSIR

Job Type: Temporary

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote
• Office

Ability to commute/relocate:

• Tustin, CA 92780: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Required)

Work Location: Hybrid remote in Tustin, CA 92780

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