Job description

Goodwill Monocacy Valley located in Frederick and Carroll County Maryland (a division of Goodwill of Central and Northern Arizona since 2020) is hiring for a Customer Service Manager.

Starting Pay: $17.00 / Hour

Key Responsibilities:

-Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
-Ensures excellent customer service and manages day-to-day store operations.
-Maintains store appearance and implements strategies for efficiency.
-Trains and develops Retail Sales Associates, while ensuring compliance with policies and procedures.
-Manages team performance, promotes company vision, and drives culture change efforts.
-Conducts new goods inventory and ensures proper reporting.
-Reconciles and balances all daily paperwork.

Minimum Qualifications:

-High School Diploma, GED, or equivalent work experience.
-One year work experience in Retail Management, preferred.
-One year customer service experience required.
-Ability to pass a background check and drug screen, where applicable for position.

Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• Under 1 year

Weekly day range:

• Monday to Friday
• Weekend availability

People with a criminal record are encouraged to apply

Work Location: In person

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.