Are you committed to delivering exceptional customer service? Are you self-motivated and personally resilient? If so, the role of Coroner's Officer could be the challenge you have been looking for.

We are offering an opportunity to appoint 4 people to join our team on a Fixed Term basis:

• 2 for 24 months full time.
• 1 for 12 months full time.
• 1 for 24 months part time.

There is a possibility that some/all of these roles may become permanent.

About The Role

The Coroner's Office is very busy and the nature of work can at times be difficult and demanding as such applicants will require a high level of personal resilience.

Coroners Officers investigate deaths referred to the service on behalf of the Senior Coroner and also investigate Treasure finds that are discovered within Lincolnshire.

This is an integral role which involves:

• Daily liaison with bereaved families, medical professionals, mortuary staff, police officers, pathologists, funeral directors and other agencies,
• the preparation of evidence files for the Coroner.
• occasional attendance at Inquest Hearings as Court Usher, supporting families and assisting the Coroner in the smooth running of the Inquest.
• Liaising with Local Authority finds officer and potentially The British Museum in relation to Treasure finds.

There will be occasions when the post holder will need to attend to view a body for identification purposes with family members. This role will be predominantly office based in Lincoln.

Although the main role of the Coroners office is to establish; Who, When Where and How a death occurred, there is also a strong focus on preventative measures for the future.

About The Team

The Coroner’s Service comprises of a Senior Coroner, an Area Coroner and 5 Assistant Coroners, all Coroner’s are Solicitors with at least 5 years’ experience.

The Service is run by the Coroner’s Service Manager supported by a Coroner’s Development Officer and a Senior Coroner’s Officer. There are currently 10 Coroner’s Officers who carry out investigations and enquires working a hybrid system from the office but also on occasions from home, there is also a Business Support team of 5. 3 Court Ushers working on a Relief basis have also been employed to run the Courts and help relieve the Coroner’s Officers to assist the Coroner.

Due to the increase in referrals and cases going to Inquest it is intended to increase the staffing levels to 14 Coroner’s Officers.

The Team works predominantly on their own but there is an excellent comradery and officers help and support each other, there are regular team meetings to run through any issues or concerns.

About You

We are looking for a professional individual to join us in providing an empathic and timely service to the residents of Lincolnshire.

To be effective in this role, you will possess the following key skills and personal attributes:

• Excellent communication skills.
• Outstanding customer care skills.
• Proven IT skills, with an ability to learn new and be-spoke systems quickly.
• Ability to understand, interpret and comply with coronial law.
• Empathetic.
• Personally resilient.

Medical knowledge would be an advantage although not essential.

Potential applicants should be aware that there may be a requirement for the post holder to work out of hours as part of an on-call rota.

A full driver's licence is essential and Police Vetting and enhanced DBS checks will be required.

A full Person Specification is available within the attached Job Description.

PLEASE NOTE: It is imperative that your covering letter/personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

About Our Offer

Along with a competitive salary we are offering;

• A Contributory pension
• Comprehensive benefits package including excellent discount schemes and cycle to work
• Flexible working policies
• Career progression opportunities
• A generous annual leave entitlement plus the option to buy more

Further details can be found in our rewards and benefits brochure

What Next

If you would like an open and informal discussion regards this role then please contact; David Stocking via email david.stocking@lincolnshire.gov.uk

Applicants invited to interview will be required to undertake psychometric testing as part of the selection process.

Applications Close on 24/10/2022 and interviews will be held on or after 09/11/2022.

A Smarter Working Employer

We have embraced new ways of working and hybrid working between home and work will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements including regularity of home and office working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Please be advised that this position may be subject to a criminal record check.

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.