Muskingum University invites applications for a Coordinator of Admission Operations. Reporting to the Director of Admission Operations, this position provides support for the operational functions of the Office of Admission. The Coordinator strategically uses various technology systems, oversees student employees, and interacts with prospective students and families.

MAJOR RESPONSIBILITIES:

• Spearhead prospect, inquiry, and application processing, data imports and exports, student record completion, tracking and applicant web services, standard and ad hoc operations reporting, and communication flow implementation.

• Coordinate system audits to ensure data integrity and accuracy.

• Strategically direct partnerships with some external vendors, including Common App.

• Train student workers in the use of enrollment software tools.

• Train admission and financial aid personnel in technology use.

• Assist the Campus Visit Coordinator to plan for campus events and ensure a high-quality visit experience for prospective students and families.

• Oversee direct mail communication from database retrieval to post office delivery.

• Manage purchasing, e-procurement services, billing, invoicing and inventory for the Office of Admission.

• Serve on University committees as assigned.

• Assist with recruitment events on selected weekends or evening programs, as needed.

The above statements reflect the general duties and responsibilities necessary to describe the major functions of the position and should not be considered a complete description of the essential functions of the position. This Job Description is not intended to be all inclusive. The employee will be assigned by the immediate supervisor to perform other duties as needed or to perform other related duties, including special projects.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s degree or associate degree with 5 years of relevant experience.

• Experience working on a college campus, in an office of admissions, or related work experience.

• Demonstrated ability to use spreadsheets and word processing software.

• Demonstrated and comprehensive communication skills.

• Must be energetic, innovative, organized, forward-thinking, and creative, with the ability to multi-task and meet strict deadlines.

• Experience with a customer relationship management (CRM) platform.

HOW TO APPLY

Applications must include a letter of interest, a resume, and 3 professional references. The list of references should include each reference's email address, phone number, and a brief description of your relationship to the reference. Applications should be sent by email to careers@muskingum.edu or faxed to 740-826-6131. Please include the position title in the subject line of your correspondence. This position will remain open until filled, with review of candidates to begin on March 20th, 2023.

Muskingum University actively seeks out and welcomes administrators and staff who are committed to excellence in student learning, consider the engagement of diverse communities in the University’s educational programs and activities, and are committed to full inclusivity at the University. As an equal opportunity employer, Muskingum welcomes applications from individuals from populations, which have been historically underrepresented in higher education and/or have experience working with students from diverse backgrounds.

Muskingum University does not discriminate in its employment or educational programs or activities. Please visit https://www.muskingum.edu/non-discrimination-statement to review the university’s official non-discrimination statement.